Freeze User who is logged in
If I freeze a user and if he is already logged into Salesforce, does he lose access? Or can he access it as long as he doesn't logout?
user-management
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If I freeze a user and if he is already logged into Salesforce, does he lose access? Or can he access it as long as he doesn't logout?
user-management
you could just deactivate the user and then reactivate again, thus forcing a new SessionId and then freeze the user.
– akarnid
Feb 12 at 14:00
This particular scenario is not documented clearly. I will think the best way to confirm this is to test it out.
– Jayant Das
Feb 12 at 14:00
@akarnid the reason I didn't deactivated is because there are certain processes I need to follow before deactivating. So I freezed the user in the meantime. However, I don't want the user to access Salesforce while frozen.
– RajeshShah
Feb 12 at 14:03
add a comment |
If I freeze a user and if he is already logged into Salesforce, does he lose access? Or can he access it as long as he doesn't logout?
user-management
If I freeze a user and if he is already logged into Salesforce, does he lose access? Or can he access it as long as he doesn't logout?
user-management
user-management
asked Feb 12 at 13:56
RajeshShahRajeshShah
1,1481229
1,1481229
you could just deactivate the user and then reactivate again, thus forcing a new SessionId and then freeze the user.
– akarnid
Feb 12 at 14:00
This particular scenario is not documented clearly. I will think the best way to confirm this is to test it out.
– Jayant Das
Feb 12 at 14:00
@akarnid the reason I didn't deactivated is because there are certain processes I need to follow before deactivating. So I freezed the user in the meantime. However, I don't want the user to access Salesforce while frozen.
– RajeshShah
Feb 12 at 14:03
add a comment |
you could just deactivate the user and then reactivate again, thus forcing a new SessionId and then freeze the user.
– akarnid
Feb 12 at 14:00
This particular scenario is not documented clearly. I will think the best way to confirm this is to test it out.
– Jayant Das
Feb 12 at 14:00
@akarnid the reason I didn't deactivated is because there are certain processes I need to follow before deactivating. So I freezed the user in the meantime. However, I don't want the user to access Salesforce while frozen.
– RajeshShah
Feb 12 at 14:03
you could just deactivate the user and then reactivate again, thus forcing a new SessionId and then freeze the user.
– akarnid
Feb 12 at 14:00
you could just deactivate the user and then reactivate again, thus forcing a new SessionId and then freeze the user.
– akarnid
Feb 12 at 14:00
This particular scenario is not documented clearly. I will think the best way to confirm this is to test it out.
– Jayant Das
Feb 12 at 14:00
This particular scenario is not documented clearly. I will think the best way to confirm this is to test it out.
– Jayant Das
Feb 12 at 14:00
@akarnid the reason I didn't deactivated is because there are certain processes I need to follow before deactivating. So I freezed the user in the meantime. However, I don't want the user to access Salesforce while frozen.
– RajeshShah
Feb 12 at 14:03
@akarnid the reason I didn't deactivated is because there are certain processes I need to follow before deactivating. So I freezed the user in the meantime. However, I don't want the user to access Salesforce while frozen.
– RajeshShah
Feb 12 at 14:03
add a comment |
2 Answers
2
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Based on a quick test in my DE Org, if an admin Freezes a User while the User is already logged in and accessing Salesforce, the User session is immediately terminated. The User cannot navigate to any other page/tab within the application once Frozen. The User is presented with a message as below.

Incorporating @sfdcfox's comment: The behavior is same if a User is deactivated.
Same behavior if you deactivate the user, too.
– sfdcfox
Feb 12 at 17:37
Good to know, will add your feedback in the answer to make it more comprehensive.
– Jayant Das
Feb 12 at 17:39
Thank you @JayantDas
– RajeshShah
Feb 13 at 3:23
add a comment |
Salesforce checks the session's validity with every transaction. This means that if the user tries to continue working outside their Login Hours, while Frozen or deactivated, or if the IP address changes and "Lock session to IP address" changes, they will not be able to access Salesforce. There's no way to continue using a session if you're not allowed in the system for any security policy.
add a comment |
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2 Answers
2
active
oldest
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2 Answers
2
active
oldest
votes
active
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votes
active
oldest
votes
Based on a quick test in my DE Org, if an admin Freezes a User while the User is already logged in and accessing Salesforce, the User session is immediately terminated. The User cannot navigate to any other page/tab within the application once Frozen. The User is presented with a message as below.

Incorporating @sfdcfox's comment: The behavior is same if a User is deactivated.
Same behavior if you deactivate the user, too.
– sfdcfox
Feb 12 at 17:37
Good to know, will add your feedback in the answer to make it more comprehensive.
– Jayant Das
Feb 12 at 17:39
Thank you @JayantDas
– RajeshShah
Feb 13 at 3:23
add a comment |
Based on a quick test in my DE Org, if an admin Freezes a User while the User is already logged in and accessing Salesforce, the User session is immediately terminated. The User cannot navigate to any other page/tab within the application once Frozen. The User is presented with a message as below.

Incorporating @sfdcfox's comment: The behavior is same if a User is deactivated.
Same behavior if you deactivate the user, too.
– sfdcfox
Feb 12 at 17:37
Good to know, will add your feedback in the answer to make it more comprehensive.
– Jayant Das
Feb 12 at 17:39
Thank you @JayantDas
– RajeshShah
Feb 13 at 3:23
add a comment |
Based on a quick test in my DE Org, if an admin Freezes a User while the User is already logged in and accessing Salesforce, the User session is immediately terminated. The User cannot navigate to any other page/tab within the application once Frozen. The User is presented with a message as below.

Incorporating @sfdcfox's comment: The behavior is same if a User is deactivated.
Based on a quick test in my DE Org, if an admin Freezes a User while the User is already logged in and accessing Salesforce, the User session is immediately terminated. The User cannot navigate to any other page/tab within the application once Frozen. The User is presented with a message as below.

Incorporating @sfdcfox's comment: The behavior is same if a User is deactivated.
edited Feb 12 at 17:40
answered Feb 12 at 16:51
Jayant DasJayant Das
14.8k2824
14.8k2824
Same behavior if you deactivate the user, too.
– sfdcfox
Feb 12 at 17:37
Good to know, will add your feedback in the answer to make it more comprehensive.
– Jayant Das
Feb 12 at 17:39
Thank you @JayantDas
– RajeshShah
Feb 13 at 3:23
add a comment |
Same behavior if you deactivate the user, too.
– sfdcfox
Feb 12 at 17:37
Good to know, will add your feedback in the answer to make it more comprehensive.
– Jayant Das
Feb 12 at 17:39
Thank you @JayantDas
– RajeshShah
Feb 13 at 3:23
Same behavior if you deactivate the user, too.
– sfdcfox
Feb 12 at 17:37
Same behavior if you deactivate the user, too.
– sfdcfox
Feb 12 at 17:37
Good to know, will add your feedback in the answer to make it more comprehensive.
– Jayant Das
Feb 12 at 17:39
Good to know, will add your feedback in the answer to make it more comprehensive.
– Jayant Das
Feb 12 at 17:39
Thank you @JayantDas
– RajeshShah
Feb 13 at 3:23
Thank you @JayantDas
– RajeshShah
Feb 13 at 3:23
add a comment |
Salesforce checks the session's validity with every transaction. This means that if the user tries to continue working outside their Login Hours, while Frozen or deactivated, or if the IP address changes and "Lock session to IP address" changes, they will not be able to access Salesforce. There's no way to continue using a session if you're not allowed in the system for any security policy.
add a comment |
Salesforce checks the session's validity with every transaction. This means that if the user tries to continue working outside their Login Hours, while Frozen or deactivated, or if the IP address changes and "Lock session to IP address" changes, they will not be able to access Salesforce. There's no way to continue using a session if you're not allowed in the system for any security policy.
add a comment |
Salesforce checks the session's validity with every transaction. This means that if the user tries to continue working outside their Login Hours, while Frozen or deactivated, or if the IP address changes and "Lock session to IP address" changes, they will not be able to access Salesforce. There's no way to continue using a session if you're not allowed in the system for any security policy.
Salesforce checks the session's validity with every transaction. This means that if the user tries to continue working outside their Login Hours, while Frozen or deactivated, or if the IP address changes and "Lock session to IP address" changes, they will not be able to access Salesforce. There's no way to continue using a session if you're not allowed in the system for any security policy.
answered Feb 12 at 17:40
sfdcfoxsfdcfox
256k11201441
256k11201441
add a comment |
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you could just deactivate the user and then reactivate again, thus forcing a new SessionId and then freeze the user.
– akarnid
Feb 12 at 14:00
This particular scenario is not documented clearly. I will think the best way to confirm this is to test it out.
– Jayant Das
Feb 12 at 14:00
@akarnid the reason I didn't deactivated is because there are certain processes I need to follow before deactivating. So I freezed the user in the meantime. However, I don't want the user to access Salesforce while frozen.
– RajeshShah
Feb 12 at 14:03