Can't open photos stored on Android system from Ubuntu











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I can't load photos stored on the card of my Android device (Samsung Note 8).



When I try to open them the file manager freezes. I tried to copy paste but progress stays at 0 percent.



I'm using Ubuntu 18.04.










share|improve this question




























    up vote
    2
    down vote

    favorite
    1












    I can't load photos stored on the card of my Android device (Samsung Note 8).



    When I try to open them the file manager freezes. I tried to copy paste but progress stays at 0 percent.



    I'm using Ubuntu 18.04.










    share|improve this question


























      up vote
      2
      down vote

      favorite
      1









      up vote
      2
      down vote

      favorite
      1






      1





      I can't load photos stored on the card of my Android device (Samsung Note 8).



      When I try to open them the file manager freezes. I tried to copy paste but progress stays at 0 percent.



      I'm using Ubuntu 18.04.










      share|improve this question















      I can't load photos stored on the card of my Android device (Samsung Note 8).



      When I try to open them the file manager freezes. I tried to copy paste but progress stays at 0 percent.



      I'm using Ubuntu 18.04.







      18.04 files android phone






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited Jul 8 at 20:22









      Zanna

      49.1k13123234




      49.1k13123234










      asked May 1 at 18:42









      ibvfteh

      112




      112






















          2 Answers
          2






          active

          oldest

          votes

















          up vote
          1
          down vote













          On the Phone side:



          Ensure device is unlocked



          Try changing usb connection options:




          1. Connect the Samsung Galaxy Note to the computer using the USB cable.

          2. Touch and drag the notification bar down.

          3. Touch Connected as a camera.

          4. Touch the required option (e.g. Media device (MTP)).


          On the Ubuntu side:



          You may need to install the libmtp packages:



          sudo apt install libmtp-common mtp-tools libmtp-dev libmtp-runtime libmtp9


          General Troubleshooting



          Try a different USB cable



          Try a different USB port



          Use a powered USB hub






          share|improve this answer




























            up vote
            0
            down vote













            I use Ubuntu 18.04.
            I have a Samsung 8, and I have the same problem.
            I tried all of the above, and it didn't work.
            I deleted about half of my files from my phone, and that solved the problem.



            I believe that the problem was too many files on the phone. The reason I believe this is that, over time, as the number of files on the phone increased, it took longer and longer to find them, and eventually it stopped working.






            share|improve this answer























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              2 Answers
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              active

              oldest

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              2 Answers
              2






              active

              oldest

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              active

              oldest

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              active

              oldest

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              up vote
              1
              down vote













              On the Phone side:



              Ensure device is unlocked



              Try changing usb connection options:




              1. Connect the Samsung Galaxy Note to the computer using the USB cable.

              2. Touch and drag the notification bar down.

              3. Touch Connected as a camera.

              4. Touch the required option (e.g. Media device (MTP)).


              On the Ubuntu side:



              You may need to install the libmtp packages:



              sudo apt install libmtp-common mtp-tools libmtp-dev libmtp-runtime libmtp9


              General Troubleshooting



              Try a different USB cable



              Try a different USB port



              Use a powered USB hub






              share|improve this answer

























                up vote
                1
                down vote













                On the Phone side:



                Ensure device is unlocked



                Try changing usb connection options:




                1. Connect the Samsung Galaxy Note to the computer using the USB cable.

                2. Touch and drag the notification bar down.

                3. Touch Connected as a camera.

                4. Touch the required option (e.g. Media device (MTP)).


                On the Ubuntu side:



                You may need to install the libmtp packages:



                sudo apt install libmtp-common mtp-tools libmtp-dev libmtp-runtime libmtp9


                General Troubleshooting



                Try a different USB cable



                Try a different USB port



                Use a powered USB hub






                share|improve this answer























                  up vote
                  1
                  down vote










                  up vote
                  1
                  down vote









                  On the Phone side:



                  Ensure device is unlocked



                  Try changing usb connection options:




                  1. Connect the Samsung Galaxy Note to the computer using the USB cable.

                  2. Touch and drag the notification bar down.

                  3. Touch Connected as a camera.

                  4. Touch the required option (e.g. Media device (MTP)).


                  On the Ubuntu side:



                  You may need to install the libmtp packages:



                  sudo apt install libmtp-common mtp-tools libmtp-dev libmtp-runtime libmtp9


                  General Troubleshooting



                  Try a different USB cable



                  Try a different USB port



                  Use a powered USB hub






                  share|improve this answer












                  On the Phone side:



                  Ensure device is unlocked



                  Try changing usb connection options:




                  1. Connect the Samsung Galaxy Note to the computer using the USB cable.

                  2. Touch and drag the notification bar down.

                  3. Touch Connected as a camera.

                  4. Touch the required option (e.g. Media device (MTP)).


                  On the Ubuntu side:



                  You may need to install the libmtp packages:



                  sudo apt install libmtp-common mtp-tools libmtp-dev libmtp-runtime libmtp9


                  General Troubleshooting



                  Try a different USB cable



                  Try a different USB port



                  Use a powered USB hub







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered May 1 at 19:38









                  Joshua Besneatte

                  1,9611923




                  1,9611923
























                      up vote
                      0
                      down vote













                      I use Ubuntu 18.04.
                      I have a Samsung 8, and I have the same problem.
                      I tried all of the above, and it didn't work.
                      I deleted about half of my files from my phone, and that solved the problem.



                      I believe that the problem was too many files on the phone. The reason I believe this is that, over time, as the number of files on the phone increased, it took longer and longer to find them, and eventually it stopped working.






                      share|improve this answer



























                        up vote
                        0
                        down vote













                        I use Ubuntu 18.04.
                        I have a Samsung 8, and I have the same problem.
                        I tried all of the above, and it didn't work.
                        I deleted about half of my files from my phone, and that solved the problem.



                        I believe that the problem was too many files on the phone. The reason I believe this is that, over time, as the number of files on the phone increased, it took longer and longer to find them, and eventually it stopped working.






                        share|improve this answer

























                          up vote
                          0
                          down vote










                          up vote
                          0
                          down vote









                          I use Ubuntu 18.04.
                          I have a Samsung 8, and I have the same problem.
                          I tried all of the above, and it didn't work.
                          I deleted about half of my files from my phone, and that solved the problem.



                          I believe that the problem was too many files on the phone. The reason I believe this is that, over time, as the number of files on the phone increased, it took longer and longer to find them, and eventually it stopped working.






                          share|improve this answer














                          I use Ubuntu 18.04.
                          I have a Samsung 8, and I have the same problem.
                          I tried all of the above, and it didn't work.
                          I deleted about half of my files from my phone, and that solved the problem.



                          I believe that the problem was too many files on the phone. The reason I believe this is that, over time, as the number of files on the phone increased, it took longer and longer to find them, and eventually it stopped working.







                          share|improve this answer














                          share|improve this answer



                          share|improve this answer








                          edited 14 hours ago









                          karel

                          55.2k11122140




                          55.2k11122140










                          answered 15 hours ago









                          TPM

                          11




                          11






























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