Ubuntu 18.04 screen goes black after connecting external monitors [duplicate]












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This question already has an answer here:




  • screen shuts down when connecting to dock [duplicate]

    1 answer




I've had a setup that's been working for several months. My laptop has been connected to a Dell dock that's been connected to two Dell monitors. The laptop has been running Ubuntu 18.04 with the lid closed.



As of some hours ago, when I connect the dock, first all three screens appear to work, but after a few seconds all of the three screens turn black. After that, the computer keeps running but the screens stay black. Even if I disconnect the dock the laptop screen will stay black, and I have to restart it by pressing its physical button.



I haven't done anything sophisticated recently AFAIK, the only thing I can think of is that I deleted some .gz files in the var/logs folder (`sudo rm *.gz), but that should be safe.




  1. How can this be fixed?

  2. Is there any way to regain control of the computer after disconnecting the dock without restarting it?


I can connect one of the monitors directly to the laptop via HDMI and that works, but I don't have ports enough to connect both of the monitors in that way.










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marked as duplicate by terdon Feb 1 at 10:05


This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.























    2
















    This question already has an answer here:




    • screen shuts down when connecting to dock [duplicate]

      1 answer




    I've had a setup that's been working for several months. My laptop has been connected to a Dell dock that's been connected to two Dell monitors. The laptop has been running Ubuntu 18.04 with the lid closed.



    As of some hours ago, when I connect the dock, first all three screens appear to work, but after a few seconds all of the three screens turn black. After that, the computer keeps running but the screens stay black. Even if I disconnect the dock the laptop screen will stay black, and I have to restart it by pressing its physical button.



    I haven't done anything sophisticated recently AFAIK, the only thing I can think of is that I deleted some .gz files in the var/logs folder (`sudo rm *.gz), but that should be safe.




    1. How can this be fixed?

    2. Is there any way to regain control of the computer after disconnecting the dock without restarting it?


    I can connect one of the monitors directly to the laptop via HDMI and that works, but I don't have ports enough to connect both of the monitors in that way.










    share|improve this question













    marked as duplicate by terdon Feb 1 at 10:05


    This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.





















      2












      2








      2









      This question already has an answer here:




      • screen shuts down when connecting to dock [duplicate]

        1 answer




      I've had a setup that's been working for several months. My laptop has been connected to a Dell dock that's been connected to two Dell monitors. The laptop has been running Ubuntu 18.04 with the lid closed.



      As of some hours ago, when I connect the dock, first all three screens appear to work, but after a few seconds all of the three screens turn black. After that, the computer keeps running but the screens stay black. Even if I disconnect the dock the laptop screen will stay black, and I have to restart it by pressing its physical button.



      I haven't done anything sophisticated recently AFAIK, the only thing I can think of is that I deleted some .gz files in the var/logs folder (`sudo rm *.gz), but that should be safe.




      1. How can this be fixed?

      2. Is there any way to regain control of the computer after disconnecting the dock without restarting it?


      I can connect one of the monitors directly to the laptop via HDMI and that works, but I don't have ports enough to connect both of the monitors in that way.










      share|improve this question















      This question already has an answer here:




      • screen shuts down when connecting to dock [duplicate]

        1 answer




      I've had a setup that's been working for several months. My laptop has been connected to a Dell dock that's been connected to two Dell monitors. The laptop has been running Ubuntu 18.04 with the lid closed.



      As of some hours ago, when I connect the dock, first all three screens appear to work, but after a few seconds all of the three screens turn black. After that, the computer keeps running but the screens stay black. Even if I disconnect the dock the laptop screen will stay black, and I have to restart it by pressing its physical button.



      I haven't done anything sophisticated recently AFAIK, the only thing I can think of is that I deleted some .gz files in the var/logs folder (`sudo rm *.gz), but that should be safe.




      1. How can this be fixed?

      2. Is there any way to regain control of the computer after disconnecting the dock without restarting it?


      I can connect one of the monitors directly to the laptop via HDMI and that works, but I don't have ports enough to connect both of the monitors in that way.





      This question already has an answer here:




      • screen shuts down when connecting to dock [duplicate]

        1 answer








      18.04 multiple-monitors display






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      share|improve this question










      asked Jan 30 at 13:44









      C. E.C. E.

      1134




      1134




      marked as duplicate by terdon Feb 1 at 10:05


      This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.









      marked as duplicate by terdon Feb 1 at 10:05


      This question has been asked before and already has an answer. If those answers do not fully address your question, please ask a new question.
























          1 Answer
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          Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
          Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!






          share|improve this answer






























            1 Answer
            1






            active

            oldest

            votes








            1 Answer
            1






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            2














            Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
            Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!






            share|improve this answer




























              2














              Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
              Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!






              share|improve this answer


























                2












                2








                2







                Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
                Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!






                share|improve this answer













                Problem and solution confirmed on a Lenovo T460s, running Ubuntu 18.04 from an LUKS encrypted volume with a dock/external monitor setup. After updating to kernel 4.15.0-44, I was able to have a visible login screen only when disconnected from the dock/external monitor. When connected to the dock using kernel -44, everything went black after applying the encryption key.
                Upgrading to kernel 4.15.0-45 solved the problem. Now the login screen displays also when the computer is docked with an external monitor. Thanks, sg2!







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Feb 1 at 7:25









                Ulf BrembergUlf Bremberg

                211




                211















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