Hotjar issue with scrolling on mobile and safari
I have implemented the hotjar snippet to track visitors of my website, however I noticed that when I check the recordings, it does not show the visitors scrolling through the page only when they are on mobile or using Safari. Everything works very well when the user is using chrome on a desktop/laptop machine.
Has anyone experienced a similar issue before? Thanks!
javascript scroll analytics heatmap hotjar
asked Nov 19 '18 at 21:32
Cédric ChouCédric Chou
12
add a comment |
I have implemented the hotjar snippet to track visitors of my website, however I noticed that when I check the recordings, it does not show the visitors scrolling through the page only when they are on mobile or using Safari. Everything works very well when the user is using chrome on a desktop/laptop machine.
Has anyone experienced a similar issue before? Thanks!
javascript scroll analytics heatmap hotjar
asked Nov 19 '18 at 21:32
Cédric ChouCédric Chou
12
add a comment |
I have implemented the hotjar snippet to track visitors of my website, however I noticed that when I check the recordings, it does not show the visitors scrolling through the page only when they are on mobile or using Safari. Everything works very well when the user is using chrome on a desktop/laptop machine.
Has anyone experienced a similar issue before? Thanks!
javascript scroll analytics heatmap hotjar
asked Nov 19 '18 at 21:32
Cédric ChouCédric Chou
12
I have implemented the hotjar snippet to track visitors of my website, however I noticed that when I check the recordings, it does not show the visitors scrolling through the page only when they are on mobile or using Safari. Everything works very well when the user is using chrome on a desktop/laptop machine.
Has anyone experienced a similar issue before? Thanks!
javascript scroll analytics heatmap hotjar
javascript scroll analytics heatmap hotjar
asked Nov 19 '18 at 21:32
Cédric ChouCédric Chou
12
asked Nov 19 '18 at 21:32
Cédric ChouCédric Chou
12
edited Nov 19 '18 at 22:46
Cédric Chou
asked Nov 19 '18 at 21:32
Cédric ChouCédric Chou
12
asked Nov 19 '18 at 21:32
Cédric ChouCédric Chou
12
asked Nov 19 '18 at 21:32
Cédric ChouCédric Chou
12
12
add a comment |
add a comment |
0
active
oldest
votes
Your Answer
StackExchange.ifUsing("editor", function () {
StackExchange.using("externalEditor", function () {
StackExchange.using("snippets", function () {
StackExchange.snippets.init();
});
});
}, "code-snippets");
StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "1"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});
function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});
}
});
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fstackoverflow.com%2fquestions%2f53382938%2fhotjar-issue-with-scrolling-on-mobile-and-safari%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
0
active
oldest
votes
0
active
oldest
votes
active
oldest
votes
active
oldest
votes
Thanks for contributing an answer to Stack Overflow!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fstackoverflow.com%2fquestions%2f53382938%2fhotjar-issue-with-scrolling-on-mobile-and-safari%23new-answer', 'question_page');
}
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
