Cannot find contact in a fresh channel
We developed our notification bot on a test FB page in Amio. Everything worked fine. We decided to go to production and switched to a production FB page. Now, when we try to send a message we get an error saying the contact is not found. When I turn back to the test channel it works again.
{
"timestamp": "2018-11-14T11:11:03.859Z",
"status": {
"code": 422,
"message": "Unprocessable Entity"
},
"errors": [{
"message": "Cannot find contact with id '123456789'.",
"field": "contact.id",
"rejected_value": "123456789"
}]
}
What am I missing?
facebook-messenger amio
asked Nov 16 at 8:34
Jiří Slezák
1
add a comment |
We developed our notification bot on a test FB page in Amio. Everything worked fine. We decided to go to production and switched to a production FB page. Now, when we try to send a message we get an error saying the contact is not found. When I turn back to the test channel it works again.
{
"timestamp": "2018-11-14T11:11:03.859Z",
"status": {
"code": 422,
"message": "Unprocessable Entity"
},
"errors": [{
"message": "Cannot find contact with id '123456789'.",
"field": "contact.id",
"rejected_value": "123456789"
}]
}
What am I missing?
facebook-messenger amio
asked Nov 16 at 8:34
Jiří Slezák
1
add a comment |
We developed our notification bot on a test FB page in Amio. Everything worked fine. We decided to go to production and switched to a production FB page. Now, when we try to send a message we get an error saying the contact is not found. When I turn back to the test channel it works again.
{
"timestamp": "2018-11-14T11:11:03.859Z",
"status": {
"code": 422,
"message": "Unprocessable Entity"
},
"errors": [{
"message": "Cannot find contact with id '123456789'.",
"field": "contact.id",
"rejected_value": "123456789"
}]
}
What am I missing?
facebook-messenger amio
asked Nov 16 at 8:34
Jiří Slezák
1
We developed our notification bot on a test FB page in Amio. Everything worked fine. We decided to go to production and switched to a production FB page. Now, when we try to send a message we get an error saying the contact is not found. When I turn back to the test channel it works again.
{
"timestamp": "2018-11-14T11:11:03.859Z",
"status": {
"code": 422,
"message": "Unprocessable Entity"
},
"errors": [{
"message": "Cannot find contact with id '123456789'.",
"field": "contact.id",
"rejected_value": "123456789"
}]
}
What am I missing?
facebook-messenger amio
facebook-messenger amio
asked Nov 16 at 8:34
Jiří Slezák
1
asked Nov 16 at 8:34
Jiří Slezák
1
asked Nov 16 at 8:34
Jiří Slezák
1
asked Nov 16 at 8:34
Jiří Slezák
1
asked Nov 16 at 8:34
Jiří Slezák
1
1
add a comment |
add a comment |
1 Answer
1
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oldest
votes
The same person has 2 different IDs for every Facebook page (Amio channel). You have to use the contact.id of the new channel. If it doesn't help, let me know.
answered Nov 16 at 15:59
zatziky
8,58553975
add a comment |
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1 Answer
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1 Answer
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The same person has 2 different IDs for every Facebook page (Amio channel). You have to use the contact.id of the new channel. If it doesn't help, let me know.
answered Nov 16 at 15:59
zatziky
8,58553975
add a comment |
The same person has 2 different IDs for every Facebook page (Amio channel). You have to use the contact.id of the new channel. If it doesn't help, let me know.
answered Nov 16 at 15:59
zatziky
8,58553975
add a comment |
The same person has 2 different IDs for every Facebook page (Amio channel). You have to use the contact.id of the new channel. If it doesn't help, let me know.
answered Nov 16 at 15:59
zatziky
8,58553975
The same person has 2 different IDs for every Facebook page (Amio channel). You have to use the contact.id of the new channel. If it doesn't help, let me know.
answered Nov 16 at 15:59
zatziky
8,58553975
answered Nov 16 at 15:59
zatziky
8,58553975
answered Nov 16 at 15:59
zatziky
8,58553975
answered Nov 16 at 15:59
zatziky
8,58553975
8,58553975
add a comment |
add a comment |
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