No WiFi adapter found, Dell XPS 9570, Killer 1350 card
up vote
2
down vote
favorite
Linux newbie here. I've installed Ubuntu 18.04.1 alongside Windows 10 on my machine. Everything was working smoothly for about a week and then, all of a sudden, the network card just decided to die on me. After installing firmware, and rebooting network manager, the card was still not accessible through BIOS, through Windows or Ubuntu. I couldn't even see it.
So I got a new card from dell (as the laptop is still under warranty), but they only have the same card to replace it with. Now, I have Bluetooth and the card works when I boot into windows. However, under WiFi, it still says there is no WiFi adapter.
Can someone please help?
Some further info:
sudo lshw -C network:
*-network UNCLAIMED
description: Network controller
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:3b:00.0
version: 32
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: memory:ed200000-ed3fffff
*-network
description: Ethernet interface
physical id: 2
logical name: enp0s20f0u5
serial: 56:37:21:ac:5b:58
capabilities: ethernet physical
configuration: broadcast=yes driver=rndis_host driverversion=22-Aug-2005 firmware=RNDIS device link=yes multicast=yes
rfkill list:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
dmesg | grep ath10k:
(gives me nothing)
lspci -nnk | grep 0280 -A3:
3b:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network Adapter [1a56:1535]
Kernel modules: ath10k_pci, wl
3c:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader [10ec:525a] (rev 01)
networking drivers wireless dell
edited Nov 14 at 3:50
muru
133k19282480
asked Nov 13 at 22:13
Dimitri Saridakis
132
add a comment |
up vote
2
down vote
favorite
Linux newbie here. I've installed Ubuntu 18.04.1 alongside Windows 10 on my machine. Everything was working smoothly for about a week and then, all of a sudden, the network card just decided to die on me. After installing firmware, and rebooting network manager, the card was still not accessible through BIOS, through Windows or Ubuntu. I couldn't even see it.
So I got a new card from dell (as the laptop is still under warranty), but they only have the same card to replace it with. Now, I have Bluetooth and the card works when I boot into windows. However, under WiFi, it still says there is no WiFi adapter.
Can someone please help?
Some further info:
sudo lshw -C network:
*-network UNCLAIMED
description: Network controller
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:3b:00.0
version: 32
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: memory:ed200000-ed3fffff
*-network
description: Ethernet interface
physical id: 2
logical name: enp0s20f0u5
serial: 56:37:21:ac:5b:58
capabilities: ethernet physical
configuration: broadcast=yes driver=rndis_host driverversion=22-Aug-2005 firmware=RNDIS device link=yes multicast=yes
rfkill list:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
dmesg | grep ath10k:
(gives me nothing)
lspci -nnk | grep 0280 -A3:
3b:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network Adapter [1a56:1535]
Kernel modules: ath10k_pci, wl
3c:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader [10ec:525a] (rev 01)
networking drivers wireless dell
edited Nov 14 at 3:50
muru
133k19282480
asked Nov 13 at 22:13
Dimitri Saridakis
132
What is the exact response to the terminal command:sudo modprobe ath10k_pci && dmesg | grep athWelcome to Ask Ubuntu.
– chili555
Nov 14 at 2:45
add a comment |
up vote
2
down vote
favorite
up vote
2
down vote
favorite
Linux newbie here. I've installed Ubuntu 18.04.1 alongside Windows 10 on my machine. Everything was working smoothly for about a week and then, all of a sudden, the network card just decided to die on me. After installing firmware, and rebooting network manager, the card was still not accessible through BIOS, through Windows or Ubuntu. I couldn't even see it.
So I got a new card from dell (as the laptop is still under warranty), but they only have the same card to replace it with. Now, I have Bluetooth and the card works when I boot into windows. However, under WiFi, it still says there is no WiFi adapter.
Can someone please help?
Some further info:
sudo lshw -C network:
*-network UNCLAIMED
description: Network controller
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:3b:00.0
version: 32
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: memory:ed200000-ed3fffff
*-network
description: Ethernet interface
physical id: 2
logical name: enp0s20f0u5
serial: 56:37:21:ac:5b:58
capabilities: ethernet physical
configuration: broadcast=yes driver=rndis_host driverversion=22-Aug-2005 firmware=RNDIS device link=yes multicast=yes
rfkill list:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
dmesg | grep ath10k:
(gives me nothing)
lspci -nnk | grep 0280 -A3:
3b:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network Adapter [1a56:1535]
Kernel modules: ath10k_pci, wl
3c:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader [10ec:525a] (rev 01)
networking drivers wireless dell
edited Nov 14 at 3:50
muru
133k19282480
asked Nov 13 at 22:13
Dimitri Saridakis
132
Linux newbie here. I've installed Ubuntu 18.04.1 alongside Windows 10 on my machine. Everything was working smoothly for about a week and then, all of a sudden, the network card just decided to die on me. After installing firmware, and rebooting network manager, the card was still not accessible through BIOS, through Windows or Ubuntu. I couldn't even see it.
So I got a new card from dell (as the laptop is still under warranty), but they only have the same card to replace it with. Now, I have Bluetooth and the card works when I boot into windows. However, under WiFi, it still says there is no WiFi adapter.
Can someone please help?
Some further info:
sudo lshw -C network:
*-network UNCLAIMED
description: Network controller
product: QCA6174 802.11ac Wireless Network Adapter
vendor: Qualcomm Atheros
physical id: 0
bus info: pci@0000:3b:00.0
version: 32
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress cap_list
configuration: latency=0
resources: memory:ed200000-ed3fffff
*-network
description: Ethernet interface
physical id: 2
logical name: enp0s20f0u5
serial: 56:37:21:ac:5b:58
capabilities: ethernet physical
configuration: broadcast=yes driver=rndis_host driverversion=22-Aug-2005 firmware=RNDIS device link=yes multicast=yes
rfkill list:
0: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
dmesg | grep ath10k:
(gives me nothing)
lspci -nnk | grep 0280 -A3:
3b:00.0 Network controller [0280]: Qualcomm Atheros QCA6174 802.11ac Wireless Network Adapter [168c:003e] (rev 32)
Subsystem: Bigfoot Networks, Inc. QCA6174 802.11ac Wireless Network Adapter [1a56:1535]
Kernel modules: ath10k_pci, wl
3c:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS525A PCI Express Card Reader [10ec:525a] (rev 01)
networking drivers wireless dell
networking drivers wireless dell
edited Nov 14 at 3:50
muru
133k19282480
asked Nov 13 at 22:13
Dimitri Saridakis
132
edited Nov 14 at 3:50
muru
133k19282480
asked Nov 13 at 22:13
Dimitri Saridakis
132
edited Nov 14 at 3:50
muru
133k19282480
edited Nov 14 at 3:50
muru
133k19282480
edited Nov 14 at 3:50
muru
133k19282480
133k19282480
asked Nov 13 at 22:13
Dimitri Saridakis
132
asked Nov 13 at 22:13
Dimitri Saridakis
132
asked Nov 13 at 22:13
Dimitri Saridakis
132
132
What is the exact response to the terminal command:sudo modprobe ath10k_pci && dmesg | grep athWelcome to Ask Ubuntu.
– chili555
Nov 14 at 2:45
add a comment |
What is the exact response to the terminal command:sudo modprobe ath10k_pci && dmesg | grep athWelcome to Ask Ubuntu.
– chili555
Nov 14 at 2:45
What is the exact response to the terminal command:
sudo modprobe ath10k_pci && dmesg | grep ath Welcome to Ask Ubuntu.– chili555
Nov 14 at 2:45
What is the exact response to the terminal command:
sudo modprobe ath10k_pci && dmesg | grep ath Welcome to Ask Ubuntu.– chili555
Nov 14 at 2:45
add a comment |
1 Answer
1
active
oldest
votes
up vote
0
down vote
accepted
I think you have a broken kernel update, try
sudo apt install --reinstall linux-modules-extra-$(uname -r)
Reboot
answered Nov 14 at 12:27
Jeremy31
8,16021363
My god i can't believe that worked! Hours and rabbit holes of terminal inputs with no result. I suppose if nothing else i'm much more familiar with the terminal and how drivers etc actually work. Thanks a million for your fix!
– Dimitri Saridakis
Nov 14 at 22:12
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
accepted
I think you have a broken kernel update, try
sudo apt install --reinstall linux-modules-extra-$(uname -r)
Reboot
answered Nov 14 at 12:27
Jeremy31
8,16021363
My god i can't believe that worked! Hours and rabbit holes of terminal inputs with no result. I suppose if nothing else i'm much more familiar with the terminal and how drivers etc actually work. Thanks a million for your fix!
– Dimitri Saridakis
Nov 14 at 22:12
add a comment |
up vote
0
down vote
accepted
I think you have a broken kernel update, try
sudo apt install --reinstall linux-modules-extra-$(uname -r)
Reboot
answered Nov 14 at 12:27
Jeremy31
8,16021363
My god i can't believe that worked! Hours and rabbit holes of terminal inputs with no result. I suppose if nothing else i'm much more familiar with the terminal and how drivers etc actually work. Thanks a million for your fix!
– Dimitri Saridakis
Nov 14 at 22:12
add a comment |
up vote
0
down vote
accepted
up vote
0
down vote
accepted
I think you have a broken kernel update, try
sudo apt install --reinstall linux-modules-extra-$(uname -r)
Reboot
answered Nov 14 at 12:27
Jeremy31
8,16021363
I think you have a broken kernel update, try
sudo apt install --reinstall linux-modules-extra-$(uname -r)
Reboot
answered Nov 14 at 12:27
Jeremy31
8,16021363
answered Nov 14 at 12:27
Jeremy31
8,16021363
answered Nov 14 at 12:27
Jeremy31
8,16021363
answered Nov 14 at 12:27
Jeremy31
8,16021363
8,16021363
My god i can't believe that worked! Hours and rabbit holes of terminal inputs with no result. I suppose if nothing else i'm much more familiar with the terminal and how drivers etc actually work. Thanks a million for your fix!
– Dimitri Saridakis
Nov 14 at 22:12
add a comment |
My god i can't believe that worked! Hours and rabbit holes of terminal inputs with no result. I suppose if nothing else i'm much more familiar with the terminal and how drivers etc actually work. Thanks a million for your fix!
– Dimitri Saridakis
Nov 14 at 22:12
My god i can't believe that worked! Hours and rabbit holes of terminal inputs with no result. I suppose if nothing else i'm much more familiar with the terminal and how drivers etc actually work. Thanks a million for your fix!
– Dimitri Saridakis
Nov 14 at 22:12
My god i can't believe that worked! Hours and rabbit holes of terminal inputs with no result. I suppose if nothing else i'm much more familiar with the terminal and how drivers etc actually work. Thanks a million for your fix!
– Dimitri Saridakis
Nov 14 at 22:12
add a comment |
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What is the exact response to the terminal command:
sudo modprobe ath10k_pci && dmesg | grep athWelcome to Ask Ubuntu.– chili555
Nov 14 at 2:45