Custom event rule not firing in Adobe DTM











up vote
1
down vote

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I'm using DTM to listen for an event-based rule, named "My Custom Rule". The event type is "custom", as I'm using custom events to track actions from a 3rd party widget. This is my configuration below. It's fairly bland, and I have no conditions (yet). The custom event name is "my-widget-loaded".



DTM Manager



Within my 3rd party widget, I trigger my custom event:



document.dispatchEvent(new CustomEvent('my-widget-loaded'));



In the console, I see:




SATELLITE: detected my-widget-loaded on #documentument




But it never fires my rule, I never see a message like:




SATELLITE: Rule "My Custom Rule" fired.




I have verified that I can create custom event handlers within the console and they fire just fine.



What can I do to make my rule fire? Why isn't it working?






adobe-analytics adobe-dtm







share|improve this question




















  • 1




    "my-widget-loaded" vs "wtb-load", you sure you have the right event name?
    – BrettAHale
    Nov 12 at 3:54










  • @BrettAHale that was a typo, fixed it!
    – Scott Coates
    Nov 13 at 17:03















up vote
1
down vote

favorite












I'm using DTM to listen for an event-based rule, named "My Custom Rule". The event type is "custom", as I'm using custom events to track actions from a 3rd party widget. This is my configuration below. It's fairly bland, and I have no conditions (yet). The custom event name is "my-widget-loaded".



DTM Manager



Within my 3rd party widget, I trigger my custom event:



document.dispatchEvent(new CustomEvent('my-widget-loaded'));



In the console, I see:




SATELLITE: detected my-widget-loaded on #documentument




But it never fires my rule, I never see a message like:




SATELLITE: Rule "My Custom Rule" fired.




I have verified that I can create custom event handlers within the console and they fire just fine.



What can I do to make my rule fire? Why isn't it working?






adobe-analytics adobe-dtm







share|improve this question




















  • 1




    "my-widget-loaded" vs "wtb-load", you sure you have the right event name?
    – BrettAHale
    Nov 12 at 3:54










  • @BrettAHale that was a typo, fixed it!
    – Scott Coates
    Nov 13 at 17:03













up vote
1
down vote

favorite









up vote
1
down vote

favorite











I'm using DTM to listen for an event-based rule, named "My Custom Rule". The event type is "custom", as I'm using custom events to track actions from a 3rd party widget. This is my configuration below. It's fairly bland, and I have no conditions (yet). The custom event name is "my-widget-loaded".



DTM Manager



Within my 3rd party widget, I trigger my custom event:



document.dispatchEvent(new CustomEvent('my-widget-loaded'));



In the console, I see:




SATELLITE: detected my-widget-loaded on #documentument




But it never fires my rule, I never see a message like:




SATELLITE: Rule "My Custom Rule" fired.




I have verified that I can create custom event handlers within the console and they fire just fine.



What can I do to make my rule fire? Why isn't it working?






adobe-analytics adobe-dtm







share|improve this question















I'm using DTM to listen for an event-based rule, named "My Custom Rule". The event type is "custom", as I'm using custom events to track actions from a 3rd party widget. This is my configuration below. It's fairly bland, and I have no conditions (yet). The custom event name is "my-widget-loaded".



DTM Manager



Within my 3rd party widget, I trigger my custom event:



document.dispatchEvent(new CustomEvent('my-widget-loaded'));



In the console, I see:




SATELLITE: detected my-widget-loaded on #documentument




But it never fires my rule, I never see a message like:




SATELLITE: Rule "My Custom Rule" fired.




I have verified that I can create custom event handlers within the console and they fire just fine.



What can I do to make my rule fire? Why isn't it working?






adobe-analytics adobe-dtm




adobe-analytics adobe-dtm






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Nov 13 at 17:02

























asked Nov 11 at 18:53









Scott Coates

1,26421833




1,26421833








  • 1




    "my-widget-loaded" vs "wtb-load", you sure you have the right event name?
    – BrettAHale
    Nov 12 at 3:54










  • @BrettAHale that was a typo, fixed it!
    – Scott Coates
    Nov 13 at 17:03














  • 1




    "my-widget-loaded" vs "wtb-load", you sure you have the right event name?
    – BrettAHale
    Nov 12 at 3:54










  • @BrettAHale that was a typo, fixed it!
    – Scott Coates
    Nov 13 at 17:03








1




1




"my-widget-loaded" vs "wtb-load", you sure you have the right event name?
– BrettAHale
Nov 12 at 3:54




"my-widget-loaded" vs "wtb-load", you sure you have the right event name?
– BrettAHale
Nov 12 at 3:54












@BrettAHale that was a typo, fixed it!
– Scott Coates
Nov 13 at 17:03




@BrettAHale that was a typo, fixed it!
– Scott Coates
Nov 13 at 17:03












1 Answer
1






active

oldest

votes

















up vote
1
down vote



accepted










DTM (and Launch) does not properly listen for custom events when using document as the Element or Tag Selector. Use body (and document.body.dispatchEvent) instead.






share|improve this answer





















  • This is correct. Changing to body worked. Is there any documentation for this? This would have saved some time. Additionally, I had to check the box Apply event handler directly to element.
    – Scott Coates
    Nov 13 at 17:04












  • Not that I know of. I just found out from dealing with similar issue and poked at the DTM library to see what it did.
    – Crayon Violent
    Nov 14 at 3:37










  • That's impressive! I was digging in their minified code and wasn't getting anywhere.
    – Scott Coates
    Nov 15 at 4:06











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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

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active

oldest

votes








up vote
1
down vote



accepted










DTM (and Launch) does not properly listen for custom events when using document as the Element or Tag Selector. Use body (and document.body.dispatchEvent) instead.






share|improve this answer





















  • This is correct. Changing to body worked. Is there any documentation for this? This would have saved some time. Additionally, I had to check the box Apply event handler directly to element.
    – Scott Coates
    Nov 13 at 17:04












  • Not that I know of. I just found out from dealing with similar issue and poked at the DTM library to see what it did.
    – Crayon Violent
    Nov 14 at 3:37










  • That's impressive! I was digging in their minified code and wasn't getting anywhere.
    – Scott Coates
    Nov 15 at 4:06















up vote
1
down vote



accepted










DTM (and Launch) does not properly listen for custom events when using document as the Element or Tag Selector. Use body (and document.body.dispatchEvent) instead.






share|improve this answer





















  • This is correct. Changing to body worked. Is there any documentation for this? This would have saved some time. Additionally, I had to check the box Apply event handler directly to element.
    – Scott Coates
    Nov 13 at 17:04












  • Not that I know of. I just found out from dealing with similar issue and poked at the DTM library to see what it did.
    – Crayon Violent
    Nov 14 at 3:37










  • That's impressive! I was digging in their minified code and wasn't getting anywhere.
    – Scott Coates
    Nov 15 at 4:06













up vote
1
down vote



accepted







up vote
1
down vote



accepted






DTM (and Launch) does not properly listen for custom events when using document as the Element or Tag Selector. Use body (and document.body.dispatchEvent) instead.






share|improve this answer












DTM (and Launch) does not properly listen for custom events when using document as the Element or Tag Selector. Use body (and document.body.dispatchEvent) instead.







share|improve this answer












share|improve this answer



share|improve this answer










answered Nov 13 at 3:18









Crayon Violent

26.9k34267




26.9k34267












  • This is correct. Changing to body worked. Is there any documentation for this? This would have saved some time. Additionally, I had to check the box Apply event handler directly to element.
    – Scott Coates
    Nov 13 at 17:04












  • Not that I know of. I just found out from dealing with similar issue and poked at the DTM library to see what it did.
    – Crayon Violent
    Nov 14 at 3:37










  • That's impressive! I was digging in their minified code and wasn't getting anywhere.
    – Scott Coates
    Nov 15 at 4:06


















  • This is correct. Changing to body worked. Is there any documentation for this? This would have saved some time. Additionally, I had to check the box Apply event handler directly to element.
    – Scott Coates
    Nov 13 at 17:04












  • Not that I know of. I just found out from dealing with similar issue and poked at the DTM library to see what it did.
    – Crayon Violent
    Nov 14 at 3:37










  • That's impressive! I was digging in their minified code and wasn't getting anywhere.
    – Scott Coates
    Nov 15 at 4:06
















This is correct. Changing to body worked. Is there any documentation for this? This would have saved some time. Additionally, I had to check the box Apply event handler directly to element.
– Scott Coates
Nov 13 at 17:04






This is correct. Changing to body worked. Is there any documentation for this? This would have saved some time. Additionally, I had to check the box Apply event handler directly to element.
– Scott Coates
Nov 13 at 17:04














Not that I know of. I just found out from dealing with similar issue and poked at the DTM library to see what it did.
– Crayon Violent
Nov 14 at 3:37




Not that I know of. I just found out from dealing with similar issue and poked at the DTM library to see what it did.
– Crayon Violent
Nov 14 at 3:37












That's impressive! I was digging in their minified code and wasn't getting anywhere.
– Scott Coates
Nov 15 at 4:06




That's impressive! I was digging in their minified code and wasn't getting anywhere.
– Scott Coates
Nov 15 at 4:06


















 

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