Kubuntu 18.10 Built-in speakers/headphones not producing sound





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System sounds, Spotify, nor the browser produce sound in headphones or through built in speakers.



$ sudo lspci -v


produces:



00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30) (prog-if 80)
Subsystem: ASUSTeK Computer Inc. Device 16ce
Flags: bus master, fast devsel, latency 32, IRQ 128
Memory at b1218000 (64-bit, non-prefetchable) [size=16K]
Memory at b1000000 (64-bit, non-prefetchable) [size=1M]
Capabilities: [50] Power Management version 3
Capabilities: [80] Vendor Specific Information: Len=14 <?>
Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
Kernel driver in use: snd_hda_intel
Kernel modules: snd_hda_intel, snd_soc_skl


System info:



OS: Ubuntu 18.10 x86_64
Host: ZenBook UX433FA_UX433FA 1.0
Kernel: 4.18.0-16-generic
Shell: bash 4.4.19
CPU: Intel i7-8565U (8) @ 4.600GHz
GPU: Intel Device 3ea0


I have done some troubleshooting using this Ubuntu help page:
https://help.ubuntu.com/stable/ubuntu-help/sound-nosound.html.en



I assume this is a driver problem but I don't know what to do because 18.10 recognizes the hardware it seems.



Any help would be greatly appreciated.










share|improve this question





























    0















    System sounds, Spotify, nor the browser produce sound in headphones or through built in speakers.



    $ sudo lspci -v


    produces:



    00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30) (prog-if 80)
    Subsystem: ASUSTeK Computer Inc. Device 16ce
    Flags: bus master, fast devsel, latency 32, IRQ 128
    Memory at b1218000 (64-bit, non-prefetchable) [size=16K]
    Memory at b1000000 (64-bit, non-prefetchable) [size=1M]
    Capabilities: [50] Power Management version 3
    Capabilities: [80] Vendor Specific Information: Len=14 <?>
    Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
    Kernel driver in use: snd_hda_intel
    Kernel modules: snd_hda_intel, snd_soc_skl


    System info:



    OS: Ubuntu 18.10 x86_64
    Host: ZenBook UX433FA_UX433FA 1.0
    Kernel: 4.18.0-16-generic
    Shell: bash 4.4.19
    CPU: Intel i7-8565U (8) @ 4.600GHz
    GPU: Intel Device 3ea0


    I have done some troubleshooting using this Ubuntu help page:
    https://help.ubuntu.com/stable/ubuntu-help/sound-nosound.html.en



    I assume this is a driver problem but I don't know what to do because 18.10 recognizes the hardware it seems.



    Any help would be greatly appreciated.










    share|improve this question

























      0












      0








      0








      System sounds, Spotify, nor the browser produce sound in headphones or through built in speakers.



      $ sudo lspci -v


      produces:



      00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30) (prog-if 80)
      Subsystem: ASUSTeK Computer Inc. Device 16ce
      Flags: bus master, fast devsel, latency 32, IRQ 128
      Memory at b1218000 (64-bit, non-prefetchable) [size=16K]
      Memory at b1000000 (64-bit, non-prefetchable) [size=1M]
      Capabilities: [50] Power Management version 3
      Capabilities: [80] Vendor Specific Information: Len=14 <?>
      Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
      Kernel driver in use: snd_hda_intel
      Kernel modules: snd_hda_intel, snd_soc_skl


      System info:



      OS: Ubuntu 18.10 x86_64
      Host: ZenBook UX433FA_UX433FA 1.0
      Kernel: 4.18.0-16-generic
      Shell: bash 4.4.19
      CPU: Intel i7-8565U (8) @ 4.600GHz
      GPU: Intel Device 3ea0


      I have done some troubleshooting using this Ubuntu help page:
      https://help.ubuntu.com/stable/ubuntu-help/sound-nosound.html.en



      I assume this is a driver problem but I don't know what to do because 18.10 recognizes the hardware it seems.



      Any help would be greatly appreciated.










      share|improve this question














      System sounds, Spotify, nor the browser produce sound in headphones or through built in speakers.



      $ sudo lspci -v


      produces:



      00:1f.3 Audio device: Intel Corporation Device 9dc8 (rev 30) (prog-if 80)
      Subsystem: ASUSTeK Computer Inc. Device 16ce
      Flags: bus master, fast devsel, latency 32, IRQ 128
      Memory at b1218000 (64-bit, non-prefetchable) [size=16K]
      Memory at b1000000 (64-bit, non-prefetchable) [size=1M]
      Capabilities: [50] Power Management version 3
      Capabilities: [80] Vendor Specific Information: Len=14 <?>
      Capabilities: [60] MSI: Enable+ Count=1/1 Maskable- 64bit+
      Kernel driver in use: snd_hda_intel
      Kernel modules: snd_hda_intel, snd_soc_skl


      System info:



      OS: Ubuntu 18.10 x86_64
      Host: ZenBook UX433FA_UX433FA 1.0
      Kernel: 4.18.0-16-generic
      Shell: bash 4.4.19
      CPU: Intel i7-8565U (8) @ 4.600GHz
      GPU: Intel Device 3ea0


      I have done some troubleshooting using this Ubuntu help page:
      https://help.ubuntu.com/stable/ubuntu-help/sound-nosound.html.en



      I assume this is a driver problem but I don't know what to do because 18.10 recognizes the hardware it seems.



      Any help would be greatly appreciated.







      drivers sound kubuntu headphones






      share|improve this question













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      asked Feb 19 at 8:17









      alabamavtecalabamavtec

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