Thunderbird not saving passwords on Ubuntu 18.04











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I have 4 computers with Ubuntu 18.04 and in all 4, Thunderbird stopped saving credentials. Every time I open Thunderbird I have to enter passwords and/or OAuth2 authentication information and even when I do that, the Google account does not work. What can it be? Why is Thunderbird not saving this information in all 4 computers at the same time? I checked folder permissions but everything seems to be OK. The problems started yesterday and I haven't installed any Thunderbird updates.



Message after entering credentials for Google account



For other accounts, it just asks for the password every time and apparently works fine until I close and open Thunderbird again.










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    favorite
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    I have 4 computers with Ubuntu 18.04 and in all 4, Thunderbird stopped saving credentials. Every time I open Thunderbird I have to enter passwords and/or OAuth2 authentication information and even when I do that, the Google account does not work. What can it be? Why is Thunderbird not saving this information in all 4 computers at the same time? I checked folder permissions but everything seems to be OK. The problems started yesterday and I haven't installed any Thunderbird updates.



    Message after entering credentials for Google account



    For other accounts, it just asks for the password every time and apparently works fine until I close and open Thunderbird again.










    share|improve this question


























      up vote
      0
      down vote

      favorite
      1









      up vote
      0
      down vote

      favorite
      1






      1





      I have 4 computers with Ubuntu 18.04 and in all 4, Thunderbird stopped saving credentials. Every time I open Thunderbird I have to enter passwords and/or OAuth2 authentication information and even when I do that, the Google account does not work. What can it be? Why is Thunderbird not saving this information in all 4 computers at the same time? I checked folder permissions but everything seems to be OK. The problems started yesterday and I haven't installed any Thunderbird updates.



      Message after entering credentials for Google account



      For other accounts, it just asks for the password every time and apparently works fine until I close and open Thunderbird again.










      share|improve this question















      I have 4 computers with Ubuntu 18.04 and in all 4, Thunderbird stopped saving credentials. Every time I open Thunderbird I have to enter passwords and/or OAuth2 authentication information and even when I do that, the Google account does not work. What can it be? Why is Thunderbird not saving this information in all 4 computers at the same time? I checked folder permissions but everything seems to be OK. The problems started yesterday and I haven't installed any Thunderbird updates.



      Message after entering credentials for Google account



      For other accounts, it just asks for the password every time and apparently works fine until I close and open Thunderbird again.







      18.04 thunderbird






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      edited Oct 18 at 15:05

























      asked Oct 18 at 14:57









      eera5607

      6718




      6718






















          2 Answers
          2






          active

          oldest

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          up vote
          1
          down vote



          accepted










          What worked for was: delete pkcs11.txt in profile



          Taken from this: https://support.mozilla.org/nl/questions/1239779



          Good luck!






          share|improve this answer




























            up vote
            1
            down vote













            Find your profile directory. In default case it name looks like something.default and stored in ~/.thunderbird/. Ok, run ls -lah ~/.thunderbird/ to view directories in ~/.thunderbird/. Then when you found your profile name use:



            cd ~/.thunderbird/<replace to your data>.default


            and run



            sudo rm pkcs11.txt


            Restart thunderbird.






            share|improve this answer





















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              2 Answers
              2






              active

              oldest

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              2 Answers
              2






              active

              oldest

              votes









              active

              oldest

              votes






              active

              oldest

              votes








              up vote
              1
              down vote



              accepted










              What worked for was: delete pkcs11.txt in profile



              Taken from this: https://support.mozilla.org/nl/questions/1239779



              Good luck!






              share|improve this answer

























                up vote
                1
                down vote



                accepted










                What worked for was: delete pkcs11.txt in profile



                Taken from this: https://support.mozilla.org/nl/questions/1239779



                Good luck!






                share|improve this answer























                  up vote
                  1
                  down vote



                  accepted







                  up vote
                  1
                  down vote



                  accepted






                  What worked for was: delete pkcs11.txt in profile



                  Taken from this: https://support.mozilla.org/nl/questions/1239779



                  Good luck!






                  share|improve this answer












                  What worked for was: delete pkcs11.txt in profile



                  Taken from this: https://support.mozilla.org/nl/questions/1239779



                  Good luck!







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Nov 22 at 6:48









                  EmO

                  262




                  262
























                      up vote
                      1
                      down vote













                      Find your profile directory. In default case it name looks like something.default and stored in ~/.thunderbird/. Ok, run ls -lah ~/.thunderbird/ to view directories in ~/.thunderbird/. Then when you found your profile name use:



                      cd ~/.thunderbird/<replace to your data>.default


                      and run



                      sudo rm pkcs11.txt


                      Restart thunderbird.






                      share|improve this answer

























                        up vote
                        1
                        down vote













                        Find your profile directory. In default case it name looks like something.default and stored in ~/.thunderbird/. Ok, run ls -lah ~/.thunderbird/ to view directories in ~/.thunderbird/. Then when you found your profile name use:



                        cd ~/.thunderbird/<replace to your data>.default


                        and run



                        sudo rm pkcs11.txt


                        Restart thunderbird.






                        share|improve this answer























                          up vote
                          1
                          down vote










                          up vote
                          1
                          down vote









                          Find your profile directory. In default case it name looks like something.default and stored in ~/.thunderbird/. Ok, run ls -lah ~/.thunderbird/ to view directories in ~/.thunderbird/. Then when you found your profile name use:



                          cd ~/.thunderbird/<replace to your data>.default


                          and run



                          sudo rm pkcs11.txt


                          Restart thunderbird.






                          share|improve this answer












                          Find your profile directory. In default case it name looks like something.default and stored in ~/.thunderbird/. Ok, run ls -lah ~/.thunderbird/ to view directories in ~/.thunderbird/. Then when you found your profile name use:



                          cd ~/.thunderbird/<replace to your data>.default


                          and run



                          sudo rm pkcs11.txt


                          Restart thunderbird.







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered Nov 22 at 7:45









                          S_Flash

                          1,074317




                          1,074317






























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