Cfrgtkky

I have a problem on my old Toshiba Satellite A210 laptop (AMD Turion X2 TL-64 with ATI Radeon HD2600 and 4GB ram); assuming that with Ubuntu 14.04 everything works perfectly, testing any version between 16.04, 17.04 and 17.10beta, the system always hangs on shutdown or reboot, remaining locked on the logo and forcing me to hold down the power button to force it to poweroff. This happens with predefined kernels and even updating everything via synaptic.

I noticed that these errors are reported at Ubuntu startup:

[    0.092139] mce: [Hardware Error]: CPU 1: Machine Check: 0 Bank 0: ee4be1000001fbff

[    0.092144] mce: [Hardware Error]: TSC 0 ADDR fbffefcbfbff 

[    0.092147] mce: [Hardware Error]: PROCESSOR 2:60f82 TIME 1506928590 SOCKET 0 APIC 1 microcode 0

[    0.092151] mce: [Hardware Error]: CPU 1: Machine Check: 0 Bank 1: ffffffffffefcfdb

[    0.092152] mce: [Hardware Error]: TSC 0 ADDR ffffffffffffffff 

[    0.092155] mce: [Hardware Error]: PROCESSOR 2:60f82 TIME 1506928590 SOCKET 0 APIC 1 microcode 0

[    0.222219] ACPI Error: No handler for Region [ERAM] (ffffa0f02c0b3af8) [EmbeddedControl] (20160930/evregion-166)

[    0.222228] ACPI Error: Region EmbeddedControl (ID=3) has no handler (20160930/exfldio-299)

[    0.222233] ACPI Error: Method parse/execution failed [_SB.HTEV] (Node ffffa0f02c0aaaa0), AE_NOT_EXIST (20160930/psparse-543)

[    0.222241] ACPI Error: Method parse/execution failed [_SB.PCI0.LPC0.EC0._REG] (Node ffffa0f02c0b57d0), AE_NOT_EXIST (20160930/psparse-543)

[    0.222827] ACPI: [Firmware Bug]: BIOS _OSI(Linux) query ignored

After spending many hours searching for the problem, I found out that using the kernel version 4.4 (4.4.89 at this time) everything works well and startup errors disappear! If I use another version (the latest versions of 4.8, 4.9, 4.10, 4.12, 4.13), errors go back and the system hangs again on shutdown or reboot.

I also noticed that using the grub nolapic option, the system turns off properly, but the CPU is not recognized correctly (only 1 core detected) and there are lags using the system; noapic has no effect, but other acpi options (acpi = off or acpi = noirq and all other combinations) block the system at startup.

Now I'm using Ubuntu 17.10beta with the 4.4.89 kernel and everything works fine (support for kernel 4.4 should still last until 2022, https://www.kernel.org/category/releases.html).

Can anyone suggest how to proceed to try to resolve this issue with the latest kernel versions?

Just enter below commands it will become proper:

1. dpkg --configure -a


2. sudo apt-get update && sudo apt-get upgrade


3. Reboot.

I have same laptop as you and I'm facing the some issue.

Unfortunately Kernel 4.4 have another issue where the Bios screen freezes after a reboot (Shut down works well)

This was my last findings:

Whe the splash screen freezes, Instead of pressing the F2, i pressed F8 and i was able to boot in a liveusb of elementary.

Unfortunuly it got stuck on the "e" slpash screen and when i pressed a key it showed this message:

ata1: softreset failed (device not ...) ... can't open /dev/sr0: No medium found

Could be this that ubuntu are messing with that makes the spash screen freeze.

When i try a live usb with kernel 4.10 i see two failed messages before shut down or reboot freezes the computer:

[ Failed ] failed unmounting /rofs [ Failed ] failed unmouting /cdrom.mount.

The last message is:

[ Ok ] Reached target shutdown.

Thanks.

You can find my askubuntu question here

If you still want to use Ubuntu 16.04 with the kernel 4.4, the problem is something related with the wireless connection.

Power-off works like it should, but if you reboot with the wireless enabled, when it gets to the BIOS screen (Toshiba splash screen) it freezes.

What I did was create a Systemd service that disable the wireless connection on the shut-down or reboot and enables on boot.

This is how I did it:

1. Update your Ubuntu installation.



2. 
   

   Make an empty file named wireless-fix.service in /etc/systemd/system/ and copy the following text into this file:

   
   
   

   [Unit]  
   
   Description=Fix Wireless  
   
   After=network-online.target  
   
   
   
   [Service]  
   
   Type=oneshot  
   
   RemainAfterExit=true  
   
   ExecStart=/usr/bin/nmcli radio wifi on
   
   ExecStart=/usr/sbin/service network-manager restart
   
   ExecStop=/usr/bin/nmcli radio wifi off  
   
   
   
   [Install]  
   
   WantedBy=default.target  
   
   

   
   


3. 
   

   On the terminal run this commands:

   
   
   

   sudo systemctl daemon-reload
   
   sudo systemctl enable wireless-fix.service
   
   sudo systemctl start wireless-fix.service
   
   sudo systemctl daemon-reload
   
   

   
   



4. Reboot the computer and it should be fixed.