DocuSign Api creating envelope in Production
I have a problem with creating Envelope through the Api.
The authorization is performed without errors.
$options = new DocuSigneSignApiAuthenticationApiLoginOptions();
$loginInformation = $authenticationApi->login($options);
I get this in response:
LoginInformation {
#container: array:2 [
"api_password" => null
"login_accounts" => array:1 [
0 => LoginAccount {
#container: array:11 [
"account_id" => "xxxxx"
"account_id_guid" => null
"base_url" => "https://na2.docusign.net/restapi/v2/accounts/xxxxx"
"email" => "xxxxx@xxxxxx.com"
"is_default" => "true"
"login_account_settings" => null
"login_user_settings" => null
"name" => "xxxxxxx, LLC"
"site_description" => ""
"user_id" => "xxxxxxxxxxxxxxxxxxx"
"user_name" => "xxxxxx Contracts Team"
]
}
]
]
}
But when I’m trying to create the Envelope this way:
$envelopeApi->createEnvelope($this->config->getAccountId(), $envelop_definition, $options);
I get this error: «[401] Error connecting to the API (https://www.docusign.net/restapi/v2/accounts/xxxxx/envelopes)”
This error notifies me that I’m not authorized. This code works properly in Sandbox.
I think that the problem is in settings of account - maybe there is a lack of special rights...
docusignapi docusign
add a comment |
I have a problem with creating Envelope through the Api.
The authorization is performed without errors.
$options = new DocuSigneSignApiAuthenticationApiLoginOptions();
$loginInformation = $authenticationApi->login($options);
I get this in response:
LoginInformation {
#container: array:2 [
"api_password" => null
"login_accounts" => array:1 [
0 => LoginAccount {
#container: array:11 [
"account_id" => "xxxxx"
"account_id_guid" => null
"base_url" => "https://na2.docusign.net/restapi/v2/accounts/xxxxx"
"email" => "xxxxx@xxxxxx.com"
"is_default" => "true"
"login_account_settings" => null
"login_user_settings" => null
"name" => "xxxxxxx, LLC"
"site_description" => ""
"user_id" => "xxxxxxxxxxxxxxxxxxx"
"user_name" => "xxxxxx Contracts Team"
]
}
]
]
}
But when I’m trying to create the Envelope this way:
$envelopeApi->createEnvelope($this->config->getAccountId(), $envelop_definition, $options);
I get this error: «[401] Error connecting to the API (https://www.docusign.net/restapi/v2/accounts/xxxxx/envelopes)”
This error notifies me that I’m not authorized. This code works properly in Sandbox.
I think that the problem is in settings of account - maybe there is a lack of special rights...
docusignapi docusign
add a comment |
I have a problem with creating Envelope through the Api.
The authorization is performed without errors.
$options = new DocuSigneSignApiAuthenticationApiLoginOptions();
$loginInformation = $authenticationApi->login($options);
I get this in response:
LoginInformation {
#container: array:2 [
"api_password" => null
"login_accounts" => array:1 [
0 => LoginAccount {
#container: array:11 [
"account_id" => "xxxxx"
"account_id_guid" => null
"base_url" => "https://na2.docusign.net/restapi/v2/accounts/xxxxx"
"email" => "xxxxx@xxxxxx.com"
"is_default" => "true"
"login_account_settings" => null
"login_user_settings" => null
"name" => "xxxxxxx, LLC"
"site_description" => ""
"user_id" => "xxxxxxxxxxxxxxxxxxx"
"user_name" => "xxxxxx Contracts Team"
]
}
]
]
}
But when I’m trying to create the Envelope this way:
$envelopeApi->createEnvelope($this->config->getAccountId(), $envelop_definition, $options);
I get this error: «[401] Error connecting to the API (https://www.docusign.net/restapi/v2/accounts/xxxxx/envelopes)”
This error notifies me that I’m not authorized. This code works properly in Sandbox.
I think that the problem is in settings of account - maybe there is a lack of special rights...
docusignapi docusign
I have a problem with creating Envelope through the Api.
The authorization is performed without errors.
$options = new DocuSigneSignApiAuthenticationApiLoginOptions();
$loginInformation = $authenticationApi->login($options);
I get this in response:
LoginInformation {
#container: array:2 [
"api_password" => null
"login_accounts" => array:1 [
0 => LoginAccount {
#container: array:11 [
"account_id" => "xxxxx"
"account_id_guid" => null
"base_url" => "https://na2.docusign.net/restapi/v2/accounts/xxxxx"
"email" => "xxxxx@xxxxxx.com"
"is_default" => "true"
"login_account_settings" => null
"login_user_settings" => null
"name" => "xxxxxxx, LLC"
"site_description" => ""
"user_id" => "xxxxxxxxxxxxxxxxxxx"
"user_name" => "xxxxxx Contracts Team"
]
}
]
]
}
But when I’m trying to create the Envelope this way:
$envelopeApi->createEnvelope($this->config->getAccountId(), $envelop_definition, $options);
I get this error: «[401] Error connecting to the API (https://www.docusign.net/restapi/v2/accounts/xxxxx/envelopes)”
This error notifies me that I’m not authorized. This code works properly in Sandbox.
I think that the problem is in settings of account - maybe there is a lack of special rights...
docusignapi docusign
docusignapi docusign
asked Nov 19 '18 at 13:52
Max LoonekoMax Looneko
1
1
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1 Answer
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You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.
See step 1 in the Post Go Live document.
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.
See step 1 in the Post Go Live document.
add a comment |
You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.
See step 1 in the Post Go Live document.
add a comment |
You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.
See step 1 in the Post Go Live document.
You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.
See step 1 in the Post Go Live document.
answered Nov 25 '18 at 20:39
Larry KLarry K
33.4k1073103
33.4k1073103
add a comment |
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