Dell PowerEdge T310 won't POST after memory upgrade
I'm upgrading a PowerEdge T310 to its maximum allowed memory of 32GB. The compatibility information in the manual lists the following:
Your system supports DDR3 registered DIMMs (RDIMMs) or unbuffered ECC
DIMMs (UDIMMs). Single and dual-rank DIMMs can be 1067- or 1333-MHz,
and quad-rank DIMMs can be 800- or 1067-MHz. Your system supports
single-channel mode and dual-channel mode. The system contains a total
of six memory sockets. UDIMM supports single-rank and dual-rank DIMMs.
Only RDIMM supports quad-rank DIMMs. The maximum memory that is
supported on your system varies according to the types and sizes of
memory modules being used:
• Single-rank and dual-rank RDIMMs of sizes
2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
• Quad-rank RDIMMs are supported for a total of up to 32 GB.
• 1-GB and 2-GB UDIMMs are supported for a total of up to 8 GB.
The system is currently fitted with 4x PC3L-10600 (unbuffered, non-ECC) modules of 4GB each.
If I read this information correctly, I should be able to upgrade this with 4x PC3L-10600R modules of 8GB each, maxing out the available memory and giving me the benefits of ECC.
The memory new I purchased, reading directly from the label on the sticks, is "8GB 2RX4 PC3L-10600R-9-10-E1" (Hynix HMT31GR7BFR4A)
After installing the new memory, the system will not POST, and the front LEDs have diagnostic lights 1 and 4 lit. I installed the new sticks into the exact same slots (channels A and B, slots 1 and 2) as the previous memory.
Returning the original memory leads to a normal boot.
I need to know if I've somehow purchased the wrong memory by misreading the information, or if my new memory is faulty somehow (I'd expect a later error, rather than an outright boot failure in this case).
memory dell-poweredge dell
asked Feb 10 at 20:20
Mikey T.K.Mikey T.K.
5992724
add a comment |
I'm upgrading a PowerEdge T310 to its maximum allowed memory of 32GB. The compatibility information in the manual lists the following:
Your system supports DDR3 registered DIMMs (RDIMMs) or unbuffered ECC
DIMMs (UDIMMs). Single and dual-rank DIMMs can be 1067- or 1333-MHz,
and quad-rank DIMMs can be 800- or 1067-MHz. Your system supports
single-channel mode and dual-channel mode. The system contains a total
of six memory sockets. UDIMM supports single-rank and dual-rank DIMMs.
Only RDIMM supports quad-rank DIMMs. The maximum memory that is
supported on your system varies according to the types and sizes of
memory modules being used:
• Single-rank and dual-rank RDIMMs of sizes
2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
• Quad-rank RDIMMs are supported for a total of up to 32 GB.
• 1-GB and 2-GB UDIMMs are supported for a total of up to 8 GB.
The system is currently fitted with 4x PC3L-10600 (unbuffered, non-ECC) modules of 4GB each.
If I read this information correctly, I should be able to upgrade this with 4x PC3L-10600R modules of 8GB each, maxing out the available memory and giving me the benefits of ECC.
The memory new I purchased, reading directly from the label on the sticks, is "8GB 2RX4 PC3L-10600R-9-10-E1" (Hynix HMT31GR7BFR4A)
After installing the new memory, the system will not POST, and the front LEDs have diagnostic lights 1 and 4 lit. I installed the new sticks into the exact same slots (channels A and B, slots 1 and 2) as the previous memory.
Returning the original memory leads to a normal boot.
I need to know if I've somehow purchased the wrong memory by misreading the information, or if my new memory is faulty somehow (I'd expect a later error, rather than an outright boot failure in this case).
memory dell-poweredge dell
asked Feb 10 at 20:20
Mikey T.K.Mikey T.K.
5992724
What does the manual say that lights 1 and 4 signify?
– joeqwerty
Feb 10 at 21:26
Just in case you missed it, also note the data width requirements mentioned in the technical guidebook. I've updated my answer to point that out.
– Bob
Feb 11 at 7:31
add a comment |
I'm upgrading a PowerEdge T310 to its maximum allowed memory of 32GB. The compatibility information in the manual lists the following:
Your system supports DDR3 registered DIMMs (RDIMMs) or unbuffered ECC
DIMMs (UDIMMs). Single and dual-rank DIMMs can be 1067- or 1333-MHz,
and quad-rank DIMMs can be 800- or 1067-MHz. Your system supports
single-channel mode and dual-channel mode. The system contains a total
of six memory sockets. UDIMM supports single-rank and dual-rank DIMMs.
Only RDIMM supports quad-rank DIMMs. The maximum memory that is
supported on your system varies according to the types and sizes of
memory modules being used:
• Single-rank and dual-rank RDIMMs of sizes
2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
• Quad-rank RDIMMs are supported for a total of up to 32 GB.
• 1-GB and 2-GB UDIMMs are supported for a total of up to 8 GB.
The system is currently fitted with 4x PC3L-10600 (unbuffered, non-ECC) modules of 4GB each.
If I read this information correctly, I should be able to upgrade this with 4x PC3L-10600R modules of 8GB each, maxing out the available memory and giving me the benefits of ECC.
The memory new I purchased, reading directly from the label on the sticks, is "8GB 2RX4 PC3L-10600R-9-10-E1" (Hynix HMT31GR7BFR4A)
After installing the new memory, the system will not POST, and the front LEDs have diagnostic lights 1 and 4 lit. I installed the new sticks into the exact same slots (channels A and B, slots 1 and 2) as the previous memory.
Returning the original memory leads to a normal boot.
I need to know if I've somehow purchased the wrong memory by misreading the information, or if my new memory is faulty somehow (I'd expect a later error, rather than an outright boot failure in this case).
memory dell-poweredge dell
asked Feb 10 at 20:20
Mikey T.K.Mikey T.K.
5992724
I'm upgrading a PowerEdge T310 to its maximum allowed memory of 32GB. The compatibility information in the manual lists the following:
Your system supports DDR3 registered DIMMs (RDIMMs) or unbuffered ECC
DIMMs (UDIMMs). Single and dual-rank DIMMs can be 1067- or 1333-MHz,
and quad-rank DIMMs can be 800- or 1067-MHz. Your system supports
single-channel mode and dual-channel mode. The system contains a total
of six memory sockets. UDIMM supports single-rank and dual-rank DIMMs.
Only RDIMM supports quad-rank DIMMs. The maximum memory that is
supported on your system varies according to the types and sizes of
memory modules being used:
• Single-rank and dual-rank RDIMMs of sizes
2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
• Quad-rank RDIMMs are supported for a total of up to 32 GB.
• 1-GB and 2-GB UDIMMs are supported for a total of up to 8 GB.
The system is currently fitted with 4x PC3L-10600 (unbuffered, non-ECC) modules of 4GB each.
If I read this information correctly, I should be able to upgrade this with 4x PC3L-10600R modules of 8GB each, maxing out the available memory and giving me the benefits of ECC.
The memory new I purchased, reading directly from the label on the sticks, is "8GB 2RX4 PC3L-10600R-9-10-E1" (Hynix HMT31GR7BFR4A)
After installing the new memory, the system will not POST, and the front LEDs have diagnostic lights 1 and 4 lit. I installed the new sticks into the exact same slots (channels A and B, slots 1 and 2) as the previous memory.
Returning the original memory leads to a normal boot.
I need to know if I've somehow purchased the wrong memory by misreading the information, or if my new memory is faulty somehow (I'd expect a later error, rather than an outright boot failure in this case).
memory dell-poweredge dell
memory dell-poweredge dell
asked Feb 10 at 20:20
Mikey T.K.Mikey T.K.
5992724
asked Feb 10 at 20:20
Mikey T.K.Mikey T.K.
5992724
asked Feb 10 at 20:20
Mikey T.K.Mikey T.K.
5992724
asked Feb 10 at 20:20
Mikey T.K.Mikey T.K.
5992724
asked Feb 10 at 20:20
Mikey T.K.Mikey T.K.
5992724
5992724
What does the manual say that lights 1 and 4 signify?
– joeqwerty
Feb 10 at 21:26
Just in case you missed it, also note the data width requirements mentioned in the technical guidebook. I've updated my answer to point that out.
– Bob
Feb 11 at 7:31
add a comment |
What does the manual say that lights 1 and 4 signify?
– joeqwerty
Feb 10 at 21:26
Just in case you missed it, also note the data width requirements mentioned in the technical guidebook. I've updated my answer to point that out.
– Bob
Feb 11 at 7:31
What does the manual say that lights 1 and 4 signify?
– joeqwerty
Feb 10 at 21:26
What does the manual say that lights 1 and 4 signify?
– joeqwerty
Feb 10 at 21:26
Just in case you missed it, also note the data width requirements mentioned in the technical guidebook. I've updated my answer to point that out.
– Bob
Feb 11 at 7:31
Just in case you missed it, also note the data width requirements mentioned in the technical guidebook. I've updated my answer to point that out.
– Bob
Feb 11 at 7:31
add a comment |
3 Answers
3
active
oldest
votes
Take a look at the technical data sheet for your memory.
Specifically, the HMT31GR7BFR4A you have is dual-rank, not quad-rank.
Your system probably does not support dual-ranked 8 GB for 32 GB total (assuming your manual is correct, as it's a bit different from this technical guidebook). You'd want HMT31GR7BFR8A, which is quad-ranked 8 GB.
Also note from the technical guidebook:
T310 supports x8 (data width) and does not support x4 and x16 DRAM on RDIMM
You're attempting to install 2Rx4. HMT31GR7BFR8A is 4Rx8 so I'd expect it to satisfy these requirements.
Of course, other manufacturers (e.g. Samsung) also make RDIMMs in that configuration.
answered Feb 11 at 1:54
BobBob
1,4611016
add a comment |
Diagnostic lights 1 and 4 means system board failure. Either you have the incorrect RAM, A bad ram stick or a bad system board. I looked at the firmware updates and none address an issue with ram.
answered Feb 10 at 22:05
JoeJoe
66828
That was confusing me too, but I find it very unlikely that the system board has a problem considering it runs completely normally with the memory already in there.
– Mikey T.K.
Feb 11 at 7:03
add a comment |
The manual excerpt you provided states Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
Your modules are 8GB dual-rank RDIMMS, and exceed the 24GB maximum as per the manual. Try with 3 modules.
answered Feb 11 at 1:52
kencinderkencinder
411
It won't even boot with one or two sticks installed
– Mikey T.K.
Feb 11 at 7:14
add a comment |
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3 Answers
3
active
oldest
votes
3 Answers
3
active
oldest
votes
active
oldest
votes
active
oldest
votes
Take a look at the technical data sheet for your memory.
Specifically, the HMT31GR7BFR4A you have is dual-rank, not quad-rank.
Your system probably does not support dual-ranked 8 GB for 32 GB total (assuming your manual is correct, as it's a bit different from this technical guidebook). You'd want HMT31GR7BFR8A, which is quad-ranked 8 GB.
Also note from the technical guidebook:
T310 supports x8 (data width) and does not support x4 and x16 DRAM on RDIMM
You're attempting to install 2Rx4. HMT31GR7BFR8A is 4Rx8 so I'd expect it to satisfy these requirements.
Of course, other manufacturers (e.g. Samsung) also make RDIMMs in that configuration.
answered Feb 11 at 1:54
BobBob
1,4611016
add a comment |
Take a look at the technical data sheet for your memory.
Specifically, the HMT31GR7BFR4A you have is dual-rank, not quad-rank.
Your system probably does not support dual-ranked 8 GB for 32 GB total (assuming your manual is correct, as it's a bit different from this technical guidebook). You'd want HMT31GR7BFR8A, which is quad-ranked 8 GB.
Also note from the technical guidebook:
T310 supports x8 (data width) and does not support x4 and x16 DRAM on RDIMM
You're attempting to install 2Rx4. HMT31GR7BFR8A is 4Rx8 so I'd expect it to satisfy these requirements.
Of course, other manufacturers (e.g. Samsung) also make RDIMMs in that configuration.
answered Feb 11 at 1:54
BobBob
1,4611016
add a comment |
Take a look at the technical data sheet for your memory.
Specifically, the HMT31GR7BFR4A you have is dual-rank, not quad-rank.
Your system probably does not support dual-ranked 8 GB for 32 GB total (assuming your manual is correct, as it's a bit different from this technical guidebook). You'd want HMT31GR7BFR8A, which is quad-ranked 8 GB.
Also note from the technical guidebook:
T310 supports x8 (data width) and does not support x4 and x16 DRAM on RDIMM
You're attempting to install 2Rx4. HMT31GR7BFR8A is 4Rx8 so I'd expect it to satisfy these requirements.
Of course, other manufacturers (e.g. Samsung) also make RDIMMs in that configuration.
answered Feb 11 at 1:54
BobBob
1,4611016
Take a look at the technical data sheet for your memory.
Specifically, the HMT31GR7BFR4A you have is dual-rank, not quad-rank.
Your system probably does not support dual-ranked 8 GB for 32 GB total (assuming your manual is correct, as it's a bit different from this technical guidebook). You'd want HMT31GR7BFR8A, which is quad-ranked 8 GB.
Also note from the technical guidebook:
T310 supports x8 (data width) and does not support x4 and x16 DRAM on RDIMM
You're attempting to install 2Rx4. HMT31GR7BFR8A is 4Rx8 so I'd expect it to satisfy these requirements.
Of course, other manufacturers (e.g. Samsung) also make RDIMMs in that configuration.
answered Feb 11 at 1:54
BobBob
1,4611016
edited Feb 11 at 7:37
answered Feb 11 at 1:54
BobBob
1,4611016
answered Feb 11 at 1:54
BobBob
1,4611016
answered Feb 11 at 1:54
BobBob
1,4611016
1,4611016
add a comment |
add a comment |
Diagnostic lights 1 and 4 means system board failure. Either you have the incorrect RAM, A bad ram stick or a bad system board. I looked at the firmware updates and none address an issue with ram.
answered Feb 10 at 22:05
JoeJoe
66828
That was confusing me too, but I find it very unlikely that the system board has a problem considering it runs completely normally with the memory already in there.
– Mikey T.K.
Feb 11 at 7:03
add a comment |
Diagnostic lights 1 and 4 means system board failure. Either you have the incorrect RAM, A bad ram stick or a bad system board. I looked at the firmware updates and none address an issue with ram.
answered Feb 10 at 22:05
JoeJoe
66828
That was confusing me too, but I find it very unlikely that the system board has a problem considering it runs completely normally with the memory already in there.
– Mikey T.K.
Feb 11 at 7:03
add a comment |
Diagnostic lights 1 and 4 means system board failure. Either you have the incorrect RAM, A bad ram stick or a bad system board. I looked at the firmware updates and none address an issue with ram.
answered Feb 10 at 22:05
JoeJoe
66828
Diagnostic lights 1 and 4 means system board failure. Either you have the incorrect RAM, A bad ram stick or a bad system board. I looked at the firmware updates and none address an issue with ram.
answered Feb 10 at 22:05
JoeJoe
66828
answered Feb 10 at 22:05
JoeJoe
66828
answered Feb 10 at 22:05
JoeJoe
66828
answered Feb 10 at 22:05
JoeJoe
66828
66828
That was confusing me too, but I find it very unlikely that the system board has a problem considering it runs completely normally with the memory already in there.
– Mikey T.K.
Feb 11 at 7:03
add a comment |
That was confusing me too, but I find it very unlikely that the system board has a problem considering it runs completely normally with the memory already in there.
– Mikey T.K.
Feb 11 at 7:03
That was confusing me too, but I find it very unlikely that the system board has a problem considering it runs completely normally with the memory already in there.
– Mikey T.K.
Feb 11 at 7:03
That was confusing me too, but I find it very unlikely that the system board has a problem considering it runs completely normally with the memory already in there.
– Mikey T.K.
Feb 11 at 7:03
add a comment |
The manual excerpt you provided states Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
Your modules are 8GB dual-rank RDIMMS, and exceed the 24GB maximum as per the manual. Try with 3 modules.
answered Feb 11 at 1:52
kencinderkencinder
411
It won't even boot with one or two sticks installed
– Mikey T.K.
Feb 11 at 7:14
add a comment |
The manual excerpt you provided states Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
Your modules are 8GB dual-rank RDIMMS, and exceed the 24GB maximum as per the manual. Try with 3 modules.
answered Feb 11 at 1:52
kencinderkencinder
411
It won't even boot with one or two sticks installed
– Mikey T.K.
Feb 11 at 7:14
add a comment |
The manual excerpt you provided states Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
Your modules are 8GB dual-rank RDIMMS, and exceed the 24GB maximum as per the manual. Try with 3 modules.
answered Feb 11 at 1:52
kencinderkencinder
411
The manual excerpt you provided states Single-rank and dual-rank RDIMMs of sizes 2-GB, 4-GB and 8-GB are supported for a total of up to 24 GB.
Your modules are 8GB dual-rank RDIMMS, and exceed the 24GB maximum as per the manual. Try with 3 modules.
answered Feb 11 at 1:52
kencinderkencinder
411
answered Feb 11 at 1:52
kencinderkencinder
411
answered Feb 11 at 1:52
kencinderkencinder
411
answered Feb 11 at 1:52
kencinderkencinder
411
411
It won't even boot with one or two sticks installed
– Mikey T.K.
Feb 11 at 7:14
add a comment |
It won't even boot with one or two sticks installed
– Mikey T.K.
Feb 11 at 7:14
It won't even boot with one or two sticks installed
– Mikey T.K.
Feb 11 at 7:14
It won't even boot with one or two sticks installed
– Mikey T.K.
Feb 11 at 7:14
add a comment |
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What does the manual say that lights 1 and 4 signify?
– joeqwerty
Feb 10 at 21:26
Just in case you missed it, also note the data width requirements mentioned in the technical guidebook. I've updated my answer to point that out.
– Bob
Feb 11 at 7:31