AMD GPU fails to work, throws stacktrace in kernel and system freezes completely

The computer I use is Dell Inspiron 5570, running Kubuntu 18.04 and has hybrid graphics: Intel & AMD.

$ lspci -vnn | grep VGA -A 12 0:02.0 VGA compatible controller [0300]: Intel Corporation UHD Graphics 620 [8086:5917] (rev 07) (prog-if 00 [VGA controller]) Subsystem: Dell UHD Graphics 620 [1028:0810] Flags: bus master, fast devsel, latency 0, IRQ 128 Memory at d1000000 (64-bit, non-prefetchable) [size=16M] Memory at b0000000 (64-bit, prefetchable) [size=256M] I/O ports at f000 [size=64] [virtual] Expansion ROM at 000c0000 [disabled] [size=128K] Capabilities: [40] Vendor Specific Information: Len=0c <?> Capabilities: [70] Express Root Complex Integrated Endpoint, MSI 00 Capabilities: [ac] MSI: Enable+ Count=1/1 Maskable- 64bit- Capabilities: [d0] Power Management version 2 Capabilities: [100] Process Address Space ID (PASID) Capabilities: [200] Address Translation Service (ATS)

AMD

$ lspci -vnn | grep Display -A 12 dvanced Micro Devices, Inc. [AMD/ATI] Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [1002:6900] (rev c1) Subsystem: Dell Topaz XT [Radeon R7 M260/M265 / M340/M360 / M440/M445] [1028:0810] Flags: fast devsel, IRQ 129 Memory at c0000000 (64-bit, prefetchable) [size=256M] Memory at d0000000 (64-bit, prefetchable) [size=2M] I/O ports at e000 [size=256] Memory at d0200000 (32-bit, non-prefetchable) [size=256K] Expansion ROM at d0240000 [disabled] [size=128K] Capabilities: [48] Vendor Specific Information: Len=08 <?> Capabilities: [50] Power Management version 3 Capabilities: [58] Express Legacy Endpoint, MSI 00 Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+ Capabilities: [100] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>

After a lot of tinkering, I've installed the open-source AMD drivers using the PPA provided by mesa. But whenever I run DRI_PRIME=1 glxgears or any of the provided mesa utilities, the system hangs. I am forced to power off the computer by holding the power button for 5 seconds.

Going through the kernel.log, I've noticed this stacktrace:
cat /var/log/kern.log
Jan 3 13:27:16 Datzan kernel: [ 414.559172] Hardware name: Dell Inc. Inspiron 5570/0YDF7T, BIOS 1.1.6 06/15/2018 Jan 3 13:27:16 Datzan kernel: [ 414.559216] RIP: 0010:smu7_populate_single_firmware_entry.isra.6+0x5b/0xe0 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559217] RSP: 0018:ffffbafe827ebb48 EFLAGS: 00010246 Jan 3 13:27:16 Datzan kernel: [ 414.559219] RAX: 000000000000007e RBX: ffffbb1a81ee8fec RCX: 000000000053d000 Jan 3 13:27:16 Datzan kernel: [ 414.559220] RDX: ffffffffc051739d RSI: 0000000000000000 RDI: ffffa0036156fe60 Jan 3 13:27:16 Datzan kernel: [ 414.559221] RBP: ffffbafe827ebb98 R08: 0000000000033930 R09: 000000000000046f Jan 3 13:27:16 Datzan kernel: [ 414.559222] R10: 0000000000000000 R11: 0000000000000000 R12: 0000000000000003 Jan 3 13:27:16 Datzan kernel: [ 414.559222] R13: ffffa0036c2de010 R14: ffffa00360d49000 R15: 00000000000005fe Jan 3 13:27:16 Datzan kernel: [ 414.559224] FS: 00007f045fa81600(0000) GS:ffffa0037f580000(0000) knlGS:0000000000000000 Jan 3 13:27:16 Datzan kernel: [ 414.559225] CS: 0010 DS: 0000 ES: 0000 CR0: 0000000080050033 Jan 3 13:27:16 Datzan kernel: [ 414.559226] CR2: ffffbb1a81ee8fec CR3: 000000046a704006 CR4: 00000000003606e0 Jan 3 13:27:16 Datzan kernel: [ 414.559227] Call Trace: Jan 3 13:27:16 Datzan kernel: [ 414.559264] smu7_request_smu_load_fw+0xb7/0x340 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559282] iceland_start_smu+0x39/0x70 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559303] pp_resume+0x49/0xb0 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559320] amdgpu_pp_resume+0x25/0x30 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559332] amdgpu_resume_phase2+0x4b/0xc0 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559343] amdgpu_device_resume+0x15f/0x3d0 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559346] ? __pci_set_master+0x34/0xe0 Jan 3 13:27:16 Datzan kernel: [ 414.559349] ? vga_switcheroo_set_dynamic_switch+0x80/0x80 Jan 3 13:27:16 Datzan kernel: [ 414.559360] amdgpu_pmops_runtime_resume+0x76/0xc0 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559362] pci_pm_runtime_resume+0x7b/0xb0 Jan 3 13:27:16 Datzan kernel: [ 414.559364] vga_switcheroo_runtime_resume+0x53/0x60 Jan 3 13:27:16 Datzan kernel: [ 414.559366] __rpm_callback+0xca/0x210 Jan 3 13:27:16 Datzan kernel: [ 414.559368] ? vga_switcheroo_set_dynamic_switch+0x80/0x80 Jan 3 13:27:16 Datzan kernel: [ 414.559369] rpm_callback+0x24/0x80 Jan 3 13:27:16 Datzan kernel: [ 414.559371] ? vga_switcheroo_set_dynamic_switch+0x80/0x80 Jan 3 13:27:16 Datzan kernel: [ 414.559372] rpm_resume+0x4e1/0x7d0 Jan 3 13:27:16 Datzan kernel: [ 414.559373] __pm_runtime_resume+0x4e/0x80 Jan 3 13:27:16 Datzan kernel: [ 414.559384] amdgpu_drm_ioctl+0x39/0x90 [amdgpu] Jan 3 13:27:16 Datzan kernel: [ 414.559387] do_vfs_ioctl+0xa8/0x630 Jan 3 13:27:16 Datzan kernel: [ 414.559388] ? __fput+0x193/0x220 Jan 3 13:27:16 Datzan kernel: [ 414.559390] SyS_ioctl+0x79/0x90 Jan 3 13:27:16 Datzan kernel: [ 414.559392] do_syscall_64+0x73/0x130 Jan 3 13:27:16 Datzan kernel: [ 414.559395] entry_SYSCALL_64_after_hwframe+0x3d/0xa2 Jan 3 13:27:16 Datzan kernel: [ 414.559396] RIP: 0033:0x7f045ce8c5d7 Jan 3 13:27:16 Datzan kernel: [ 414.559397] RSP: 002b:00007ffec53f02e8 EFLAGS: 00003246 ORIG_RAX: 0000000000000010 Jan 3 13:27:16 Datzan kernel: [ 414.559398] RAX: ffffffffffffffda RBX: 000055a1bc221a60 RCX: 00007f045ce8c5d7 Jan 3 13:27:16 Datzan kernel: [ 414.559399] RDX: 0000000000000000 RSI: 000000000000641f RDI: 0000000000000017 Jan 3 13:27:16 Datzan kernel: [ 414.559400] RBP: 0000000000000000 R08: 000055a1bcba2af0 R09: 000055a1bcba2af0 Jan 3 13:27:16 Datzan kernel: [ 414.559401] R10: 0000000000000045 R11: 0000000000003246 R12: 000000000000641f Jan 3 13:27:16 Datzan kernel: [ 414.559402] R13: 0000000000000017 R14: 000055a1bb3646a8 R15: ffffffffffffffff Jan 3 13:27:16 Datzan kernel: [ 414.559403] Code: 00 48 89 45 e0 31 c0 f3 48 ab 49 8b 7d 00 89 f0 0f b6 b0 a0 e5 60 c0 48 8b 07 48 8$ Jan 3 13:27:16 Datzan kernel: [ 414.559439] RIP: smu7_populate_single_firmware_entry.isra.6+0x5b/0xe0 [amdgpu] RSP: ffffbafe827ebb48 Jan 3 13:27:16 Datzan kernel: [ 414.559440] CR2: ffffbb1a81ee8fec Jan 3 13:27:16 Datzan kernel: [ 414.559441] end trace d110388553a26ed8

I tried using switcheroo, but no matter what I echo into /sys/kernel/debug/vgaswitcheroo/switch, it remains the same with

0:IGD:+:Pwr:0000:00:02.0 1:DIS: :DynOff:0000:01:00.0

I even tried using xrandr, and changed the offsink, but still doesn't work. Not much information is available about this whenever I google it.

Is it possible that my AMD graphics card is unsupported? None of the apps I use with DRI_PRIME=1 work, including steam.

asked Jan 4 at 0:17

Hamzan Martinez

add a comment |

The computer I use is Dell Inspiron 5570, running Kubuntu 18.04 and has hybrid graphics: Intel & AMD.

I tried using switcheroo, but no matter what I echo into /sys/kernel/debug/vgaswitcheroo/switch, it remains the same with

0:IGD:+:Pwr:0000:00:02.0 1:DIS: :DynOff:0000:01:00.0

I even tried using xrandr, and changed the offsink, but still doesn't work. Not much information is available about this whenever I google it.

Is it possible that my AMD graphics card is unsupported? None of the apps I use with DRI_PRIME=1 work, including steam.

asked Jan 4 at 0:17

Hamzan Martinez

add a comment |

The computer I use is Dell Inspiron 5570, running Kubuntu 18.04 and has hybrid graphics: Intel & AMD.

I tried using switcheroo, but no matter what I echo into /sys/kernel/debug/vgaswitcheroo/switch, it remains the same with

0:IGD:+:Pwr:0000:00:02.0 1:DIS: :DynOff:0000:01:00.0

I even tried using xrandr, and changed the offsink, but still doesn't work. Not much information is available about this whenever I google it.

Is it possible that my AMD graphics card is unsupported? None of the apps I use with DRI_PRIME=1 work, including steam.

asked Jan 4 at 0:17

Hamzan Martinez

The computer I use is Dell Inspiron 5570, running Kubuntu 18.04 and has hybrid graphics: Intel & AMD.

I tried using switcheroo, but no matter what I echo into /sys/kernel/debug/vgaswitcheroo/switch, it remains the same with

0:IGD:+:Pwr:0000:00:02.0 1:DIS: :DynOff:0000:01:00.0

I even tried using xrandr, and changed the offsink, but still doesn't work. Not much information is available about this whenever I google it.

Is it possible that my AMD graphics card is unsupported? None of the apps I use with DRI_PRIME=1 work, including steam.

kernel amdgpu mesa

asked Jan 4 at 0:17

Hamzan Martinez

asked Jan 4 at 0:17

Hamzan Martinez

asked Jan 4 at 0:17

Hamzan Martinez

asked Jan 4 at 0:17

Hamzan Martinez

asked Jan 4 at 0:17

Hamzan Martinez

add a comment |

0

active

oldest

votes

Your Answer

StackExchange.ready(function() {
var channelOptions = {
tags: "".split(" "),
id: "89"
};
initTagRenderer("".split(" "), "".split(" "), channelOptions);

StackExchange.using("externalEditor", function() {
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled) {
StackExchange.using("snippets", function() {
createEditor();
});
}
else {
createEditor();
}
});

function createEditor() {
StackExchange.prepareEditor({
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: true,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: 10,
bindNavPrevention: true,
postfix: "",
imageUploader: {
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
},
onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
});

}
});

draft saved

draft discarded

Sign up or log in

StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});

Post as a guest

Name

Required, but never shown

StackExchange.ready(
function () {
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2faskubuntu.com%2fquestions%2f1106771%2famd-gpu-fails-to-work-throws-stacktrace-in-kernel-and-system-freezes-completely%23new-answer', 'question_page');
}
);

Post as a guest

Name

Required, but never shown

0

active

oldest

votes

0

active

oldest

votes

draft saved

draft discarded

Thanks for contributing an answer to Ask Ubuntu!

Please be sure to answer the question. Provide details and share your research!

But avoid …

Asking for help, clarification, or responding to other answers.

Making statements based on opinion; back them up with references or personal experience.

To learn more, see our tips on writing great answers.

draft saved

draft discarded

Sign up or log in

StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});

Post as a guest

Name

Required, but never shown

Post as a guest

Name

Required, but never shown

Sign up or log in

StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});

Post as a guest

Name

Required, but never shown

Sign up or log in

StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});

Post as a guest

Name

Required, but never shown

Sign up or log in

StackExchange.ready(function () {
StackExchange.helpers.onClickDraftSave('#login-link');
});

Post as a guest

Name

Required, but never shown

Name

Required, but never shown

Name

Required, but never shown

This page is only for reference, If you need detailed information, please check here

搜尋此網誌

Cfrgtkky