Can no longer use Screen Share to connect Mac to Ubuntu since upgrading to 14.04





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Worked fine before, but since upgrading to Ubuntu 14.04 LTS, whilst the connection shows in Finder OK when clicking on it says "Connection failed to “XXX's remote desktop on Xxxxx”. The software on the remote computer appears to be incompatible with this version of Screen Sharing."



Desktop Sharing Preferences set to allow sharing and a password is requeted.



Everything else seems OK. Anyone got any ideas?










share|improve this question





























    36















    Worked fine before, but since upgrading to Ubuntu 14.04 LTS, whilst the connection shows in Finder OK when clicking on it says "Connection failed to “XXX's remote desktop on Xxxxx”. The software on the remote computer appears to be incompatible with this version of Screen Sharing."



    Desktop Sharing Preferences set to allow sharing and a password is requeted.



    Everything else seems OK. Anyone got any ideas?










    share|improve this question

























      36












      36








      36


      22






      Worked fine before, but since upgrading to Ubuntu 14.04 LTS, whilst the connection shows in Finder OK when clicking on it says "Connection failed to “XXX's remote desktop on Xxxxx”. The software on the remote computer appears to be incompatible with this version of Screen Sharing."



      Desktop Sharing Preferences set to allow sharing and a password is requeted.



      Everything else seems OK. Anyone got any ideas?










      share|improve this question














      Worked fine before, but since upgrading to Ubuntu 14.04 LTS, whilst the connection shows in Finder OK when clicking on it says "Connection failed to “XXX's remote desktop on Xxxxx”. The software on the remote computer appears to be incompatible with this version of Screen Sharing."



      Desktop Sharing Preferences set to allow sharing and a password is requeted.



      Everything else seems OK. Anyone got any ideas?







      upgrade






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked May 9 '14 at 17:07









      HughHugh

      789166




      789166






















          2 Answers
          2






          active

          oldest

          votes


















          60














          Sorted.



          Using a combination of clues from http://discourse.ubuntu.com/t/remote-desktop-sharing-in-ubuntu-14-04/1640 (which is all about VNC access) and https://bugs.launchpad.net/ubuntu/+source/vino/+bug/1281250 (which discusses the bug introduced into Vino) I have managed to resolve the matter.



          Essentially you have to disable encryption on remote desktop access in Gnome due to a bug that has come to surface in Vino. However some threads tell you uncheck it in the wrong place. Follow these guidelines and you should be able to resolve it quickly.



          Specifically it's



          dconf > org > gnome > desktop > remote-access > require-encryption - uncheck



          and NOT



          dconf > desktop > gnome > remote-access > enabled - uncheck



          Here is how you do it:




          1. First make sure Desktop Sharing is set up properly.

          2. Download dconf-tools by typing in Terminal sudo apt-get install dconf-tools

          3. Run dconf-editor

          4. Expand org

          5. Expand gnome

          6. Expand desktop

          7. Select remote-access

          8. Uncheck require-encryption (don't click on Set to Default as it rechecks it)

          9. Exit dconf-editor


          It should now work. Tested through a reboot and all good.



          Hope it helps.



          (I have got a screen shot of dconf but don't have enough points on here to post it - I am sure everyone can work it out for themselves though! :-) )






          share|improve this answer





















          • 2





            Fixed it for me as well. Thanks! Would be nice if the was a way (maybe there is?) to support encryption on the OS X side

            – Adam Carr
            Jul 13 '14 at 22:46






          • 25





            simpler just by typing gsettings set org.gnome.Vino require-encryption false for disabling encryption on Ubuntu side

            – Raffi
            Sep 23 '15 at 18:49











          • @Raffi - brilliant. you should add that as an answer. works perfectly.

            – billynoah
            Sep 30 '15 at 2:42






          • 3





            Even after disabling "Require Encryption" and rebooting my Debian machine, I can't get OS X El Capitan to connect. Screen Sharing just hangs after asking for my password of vnc://192.168.X.Y:5900. The app Chicken of the VNC does work, though.

            – jamshid
            Dec 9 '15 at 2:44








          • 1





            This advice is still current at the time of writing this, thank you! A couple of additional discoveries, since my connection to the Ubuntu remote was hanging on my host macOS: 1. In dconf-Editor, I needed to uncheck "prompt-enabled" 2. I also needed to modify "authentication-methods" to ['vnc'], and in the Desktop Sharing application I needed to set a password.

            – Chris
            Dec 19 '17 at 0:51



















          1














          From Raffi's comment and LinuxConfig.org



          $ gsettings set org.gnome.Vino require-encryption false


          then verify the setting with



          $ gsettings list-recursively org.gnome.Vino | grep encrypt





          share|improve this answer






















            protected by Community Aug 28 '14 at 6:54



            Thank you for your interest in this question.
            Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



            Would you like to answer one of these unanswered questions instead?














            2 Answers
            2






            active

            oldest

            votes








            2 Answers
            2






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            60














            Sorted.



            Using a combination of clues from http://discourse.ubuntu.com/t/remote-desktop-sharing-in-ubuntu-14-04/1640 (which is all about VNC access) and https://bugs.launchpad.net/ubuntu/+source/vino/+bug/1281250 (which discusses the bug introduced into Vino) I have managed to resolve the matter.



            Essentially you have to disable encryption on remote desktop access in Gnome due to a bug that has come to surface in Vino. However some threads tell you uncheck it in the wrong place. Follow these guidelines and you should be able to resolve it quickly.



            Specifically it's



            dconf > org > gnome > desktop > remote-access > require-encryption - uncheck



            and NOT



            dconf > desktop > gnome > remote-access > enabled - uncheck



            Here is how you do it:




            1. First make sure Desktop Sharing is set up properly.

            2. Download dconf-tools by typing in Terminal sudo apt-get install dconf-tools

            3. Run dconf-editor

            4. Expand org

            5. Expand gnome

            6. Expand desktop

            7. Select remote-access

            8. Uncheck require-encryption (don't click on Set to Default as it rechecks it)

            9. Exit dconf-editor


            It should now work. Tested through a reboot and all good.



            Hope it helps.



            (I have got a screen shot of dconf but don't have enough points on here to post it - I am sure everyone can work it out for themselves though! :-) )






            share|improve this answer





















            • 2





              Fixed it for me as well. Thanks! Would be nice if the was a way (maybe there is?) to support encryption on the OS X side

              – Adam Carr
              Jul 13 '14 at 22:46






            • 25





              simpler just by typing gsettings set org.gnome.Vino require-encryption false for disabling encryption on Ubuntu side

              – Raffi
              Sep 23 '15 at 18:49











            • @Raffi - brilliant. you should add that as an answer. works perfectly.

              – billynoah
              Sep 30 '15 at 2:42






            • 3





              Even after disabling "Require Encryption" and rebooting my Debian machine, I can't get OS X El Capitan to connect. Screen Sharing just hangs after asking for my password of vnc://192.168.X.Y:5900. The app Chicken of the VNC does work, though.

              – jamshid
              Dec 9 '15 at 2:44








            • 1





              This advice is still current at the time of writing this, thank you! A couple of additional discoveries, since my connection to the Ubuntu remote was hanging on my host macOS: 1. In dconf-Editor, I needed to uncheck "prompt-enabled" 2. I also needed to modify "authentication-methods" to ['vnc'], and in the Desktop Sharing application I needed to set a password.

              – Chris
              Dec 19 '17 at 0:51
















            60














            Sorted.



            Using a combination of clues from http://discourse.ubuntu.com/t/remote-desktop-sharing-in-ubuntu-14-04/1640 (which is all about VNC access) and https://bugs.launchpad.net/ubuntu/+source/vino/+bug/1281250 (which discusses the bug introduced into Vino) I have managed to resolve the matter.



            Essentially you have to disable encryption on remote desktop access in Gnome due to a bug that has come to surface in Vino. However some threads tell you uncheck it in the wrong place. Follow these guidelines and you should be able to resolve it quickly.



            Specifically it's



            dconf > org > gnome > desktop > remote-access > require-encryption - uncheck



            and NOT



            dconf > desktop > gnome > remote-access > enabled - uncheck



            Here is how you do it:




            1. First make sure Desktop Sharing is set up properly.

            2. Download dconf-tools by typing in Terminal sudo apt-get install dconf-tools

            3. Run dconf-editor

            4. Expand org

            5. Expand gnome

            6. Expand desktop

            7. Select remote-access

            8. Uncheck require-encryption (don't click on Set to Default as it rechecks it)

            9. Exit dconf-editor


            It should now work. Tested through a reboot and all good.



            Hope it helps.



            (I have got a screen shot of dconf but don't have enough points on here to post it - I am sure everyone can work it out for themselves though! :-) )






            share|improve this answer





















            • 2





              Fixed it for me as well. Thanks! Would be nice if the was a way (maybe there is?) to support encryption on the OS X side

              – Adam Carr
              Jul 13 '14 at 22:46






            • 25





              simpler just by typing gsettings set org.gnome.Vino require-encryption false for disabling encryption on Ubuntu side

              – Raffi
              Sep 23 '15 at 18:49











            • @Raffi - brilliant. you should add that as an answer. works perfectly.

              – billynoah
              Sep 30 '15 at 2:42






            • 3





              Even after disabling "Require Encryption" and rebooting my Debian machine, I can't get OS X El Capitan to connect. Screen Sharing just hangs after asking for my password of vnc://192.168.X.Y:5900. The app Chicken of the VNC does work, though.

              – jamshid
              Dec 9 '15 at 2:44








            • 1





              This advice is still current at the time of writing this, thank you! A couple of additional discoveries, since my connection to the Ubuntu remote was hanging on my host macOS: 1. In dconf-Editor, I needed to uncheck "prompt-enabled" 2. I also needed to modify "authentication-methods" to ['vnc'], and in the Desktop Sharing application I needed to set a password.

              – Chris
              Dec 19 '17 at 0:51














            60












            60








            60







            Sorted.



            Using a combination of clues from http://discourse.ubuntu.com/t/remote-desktop-sharing-in-ubuntu-14-04/1640 (which is all about VNC access) and https://bugs.launchpad.net/ubuntu/+source/vino/+bug/1281250 (which discusses the bug introduced into Vino) I have managed to resolve the matter.



            Essentially you have to disable encryption on remote desktop access in Gnome due to a bug that has come to surface in Vino. However some threads tell you uncheck it in the wrong place. Follow these guidelines and you should be able to resolve it quickly.



            Specifically it's



            dconf > org > gnome > desktop > remote-access > require-encryption - uncheck



            and NOT



            dconf > desktop > gnome > remote-access > enabled - uncheck



            Here is how you do it:




            1. First make sure Desktop Sharing is set up properly.

            2. Download dconf-tools by typing in Terminal sudo apt-get install dconf-tools

            3. Run dconf-editor

            4. Expand org

            5. Expand gnome

            6. Expand desktop

            7. Select remote-access

            8. Uncheck require-encryption (don't click on Set to Default as it rechecks it)

            9. Exit dconf-editor


            It should now work. Tested through a reboot and all good.



            Hope it helps.



            (I have got a screen shot of dconf but don't have enough points on here to post it - I am sure everyone can work it out for themselves though! :-) )






            share|improve this answer















            Sorted.



            Using a combination of clues from http://discourse.ubuntu.com/t/remote-desktop-sharing-in-ubuntu-14-04/1640 (which is all about VNC access) and https://bugs.launchpad.net/ubuntu/+source/vino/+bug/1281250 (which discusses the bug introduced into Vino) I have managed to resolve the matter.



            Essentially you have to disable encryption on remote desktop access in Gnome due to a bug that has come to surface in Vino. However some threads tell you uncheck it in the wrong place. Follow these guidelines and you should be able to resolve it quickly.



            Specifically it's



            dconf > org > gnome > desktop > remote-access > require-encryption - uncheck



            and NOT



            dconf > desktop > gnome > remote-access > enabled - uncheck



            Here is how you do it:




            1. First make sure Desktop Sharing is set up properly.

            2. Download dconf-tools by typing in Terminal sudo apt-get install dconf-tools

            3. Run dconf-editor

            4. Expand org

            5. Expand gnome

            6. Expand desktop

            7. Select remote-access

            8. Uncheck require-encryption (don't click on Set to Default as it rechecks it)

            9. Exit dconf-editor


            It should now work. Tested through a reboot and all good.



            Hope it helps.



            (I have got a screen shot of dconf but don't have enough points on here to post it - I am sure everyone can work it out for themselves though! :-) )







            share|improve this answer














            share|improve this answer



            share|improve this answer








            edited Mar 30 at 11:14









            Daksh Shah

            1136




            1136










            answered May 10 '14 at 1:49









            HughHugh

            789166




            789166








            • 2





              Fixed it for me as well. Thanks! Would be nice if the was a way (maybe there is?) to support encryption on the OS X side

              – Adam Carr
              Jul 13 '14 at 22:46






            • 25





              simpler just by typing gsettings set org.gnome.Vino require-encryption false for disabling encryption on Ubuntu side

              – Raffi
              Sep 23 '15 at 18:49











            • @Raffi - brilliant. you should add that as an answer. works perfectly.

              – billynoah
              Sep 30 '15 at 2:42






            • 3





              Even after disabling "Require Encryption" and rebooting my Debian machine, I can't get OS X El Capitan to connect. Screen Sharing just hangs after asking for my password of vnc://192.168.X.Y:5900. The app Chicken of the VNC does work, though.

              – jamshid
              Dec 9 '15 at 2:44








            • 1





              This advice is still current at the time of writing this, thank you! A couple of additional discoveries, since my connection to the Ubuntu remote was hanging on my host macOS: 1. In dconf-Editor, I needed to uncheck "prompt-enabled" 2. I also needed to modify "authentication-methods" to ['vnc'], and in the Desktop Sharing application I needed to set a password.

              – Chris
              Dec 19 '17 at 0:51














            • 2





              Fixed it for me as well. Thanks! Would be nice if the was a way (maybe there is?) to support encryption on the OS X side

              – Adam Carr
              Jul 13 '14 at 22:46






            • 25





              simpler just by typing gsettings set org.gnome.Vino require-encryption false for disabling encryption on Ubuntu side

              – Raffi
              Sep 23 '15 at 18:49











            • @Raffi - brilliant. you should add that as an answer. works perfectly.

              – billynoah
              Sep 30 '15 at 2:42






            • 3





              Even after disabling "Require Encryption" and rebooting my Debian machine, I can't get OS X El Capitan to connect. Screen Sharing just hangs after asking for my password of vnc://192.168.X.Y:5900. The app Chicken of the VNC does work, though.

              – jamshid
              Dec 9 '15 at 2:44








            • 1





              This advice is still current at the time of writing this, thank you! A couple of additional discoveries, since my connection to the Ubuntu remote was hanging on my host macOS: 1. In dconf-Editor, I needed to uncheck "prompt-enabled" 2. I also needed to modify "authentication-methods" to ['vnc'], and in the Desktop Sharing application I needed to set a password.

              – Chris
              Dec 19 '17 at 0:51








            2




            2





            Fixed it for me as well. Thanks! Would be nice if the was a way (maybe there is?) to support encryption on the OS X side

            – Adam Carr
            Jul 13 '14 at 22:46





            Fixed it for me as well. Thanks! Would be nice if the was a way (maybe there is?) to support encryption on the OS X side

            – Adam Carr
            Jul 13 '14 at 22:46




            25




            25





            simpler just by typing gsettings set org.gnome.Vino require-encryption false for disabling encryption on Ubuntu side

            – Raffi
            Sep 23 '15 at 18:49





            simpler just by typing gsettings set org.gnome.Vino require-encryption false for disabling encryption on Ubuntu side

            – Raffi
            Sep 23 '15 at 18:49













            @Raffi - brilliant. you should add that as an answer. works perfectly.

            – billynoah
            Sep 30 '15 at 2:42





            @Raffi - brilliant. you should add that as an answer. works perfectly.

            – billynoah
            Sep 30 '15 at 2:42




            3




            3





            Even after disabling "Require Encryption" and rebooting my Debian machine, I can't get OS X El Capitan to connect. Screen Sharing just hangs after asking for my password of vnc://192.168.X.Y:5900. The app Chicken of the VNC does work, though.

            – jamshid
            Dec 9 '15 at 2:44







            Even after disabling "Require Encryption" and rebooting my Debian machine, I can't get OS X El Capitan to connect. Screen Sharing just hangs after asking for my password of vnc://192.168.X.Y:5900. The app Chicken of the VNC does work, though.

            – jamshid
            Dec 9 '15 at 2:44






            1




            1





            This advice is still current at the time of writing this, thank you! A couple of additional discoveries, since my connection to the Ubuntu remote was hanging on my host macOS: 1. In dconf-Editor, I needed to uncheck "prompt-enabled" 2. I also needed to modify "authentication-methods" to ['vnc'], and in the Desktop Sharing application I needed to set a password.

            – Chris
            Dec 19 '17 at 0:51





            This advice is still current at the time of writing this, thank you! A couple of additional discoveries, since my connection to the Ubuntu remote was hanging on my host macOS: 1. In dconf-Editor, I needed to uncheck "prompt-enabled" 2. I also needed to modify "authentication-methods" to ['vnc'], and in the Desktop Sharing application I needed to set a password.

            – Chris
            Dec 19 '17 at 0:51













            1














            From Raffi's comment and LinuxConfig.org



            $ gsettings set org.gnome.Vino require-encryption false


            then verify the setting with



            $ gsettings list-recursively org.gnome.Vino | grep encrypt





            share|improve this answer




























              1














              From Raffi's comment and LinuxConfig.org



              $ gsettings set org.gnome.Vino require-encryption false


              then verify the setting with



              $ gsettings list-recursively org.gnome.Vino | grep encrypt





              share|improve this answer


























                1












                1








                1







                From Raffi's comment and LinuxConfig.org



                $ gsettings set org.gnome.Vino require-encryption false


                then verify the setting with



                $ gsettings list-recursively org.gnome.Vino | grep encrypt





                share|improve this answer













                From Raffi's comment and LinuxConfig.org



                $ gsettings set org.gnome.Vino require-encryption false


                then verify the setting with



                $ gsettings list-recursively org.gnome.Vino | grep encrypt






                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Feb 21 at 10:15









                Afriza N. AriefAfriza N. Arief

                1337




                1337

















                    protected by Community Aug 28 '14 at 6:54



                    Thank you for your interest in this question.
                    Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



                    Would you like to answer one of these unanswered questions instead?



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