Freezing at login on Dell XPS 15 9560 with Ubuntu 18.04











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I fresh installed Ubuntu 18.04 (no dual boot) on my Dell XPS 15 9560. When I enter my password the login screen UI disappears, and the background and my mouse freeze. How to prevent Ubuntu 18.04 from freezing at the login screen?










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    up vote
    4
    down vote

    favorite












    I fresh installed Ubuntu 18.04 (no dual boot) on my Dell XPS 15 9560. When I enter my password the login screen UI disappears, and the background and my mouse freeze. How to prevent Ubuntu 18.04 from freezing at the login screen?










    share|improve this question


























      up vote
      4
      down vote

      favorite









      up vote
      4
      down vote

      favorite











      I fresh installed Ubuntu 18.04 (no dual boot) on my Dell XPS 15 9560. When I enter my password the login screen UI disappears, and the background and my mouse freeze. How to prevent Ubuntu 18.04 from freezing at the login screen?










      share|improve this question















      I fresh installed Ubuntu 18.04 (no dual boot) on my Dell XPS 15 9560. When I enter my password the login screen UI disappears, and the background and my mouse freeze. How to prevent Ubuntu 18.04 from freezing at the login screen?







      18.04 login dell xps






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      edited Nov 10 at 14:36









      Zanna

      49.1k13123234




      49.1k13123234










      asked Nov 8 at 22:16









      Theau Poulat

      232




      232






















          1 Answer
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          up vote
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          The Dell XPS 15 9560 has an Nvidia GTX 1050 GPU with 4GB RAM dedicated memory, but maybe the GTX 1050 doesn't have a proprietary driver installed for it. If you can't login to the desktop environment to install the proprietary Nvidia graphics driver, you can access a virtual console and install the graphics driver from there.



          From the login screen before entering your password logging press the keyboard combination Ctrl+Alt+F3 to access a text-only virtual console.



          To login from a virtual console:




          1. At the login: prompt type your username and press Enter.


          2. At the Password: prompt type your user password and press Enter. After you have logged in, you can run commands from the virtual console.



          The proprietary Nvidia graphics driver can be installed in Ubuntu 18.04 from the terminal/console with the following commands:



          sudo ubuntu-drivers autoinstall  
          sudo reboot


          When installing a proprietary graphics driver, it is not necessary to uninstall the built-in open source graphics driver. The two graphics drivers can be installed alongside each other allowing the open source graphics driver to be used as a fallback alternative in case there is a problem using the proprietary graphics driver.



          The ubuntu-drivers autoinstall command installs drivers that are appropriate for automatic installation including their dependencies, and the Nvidia driver will also be updated automatically when an update is available.






          share|improve this answer

















          • 1




            Perfect ! Thenk you very much !
            – Theau Poulat
            Nov 10 at 11:57











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          1 Answer
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          active

          oldest

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          up vote
          5
          down vote



          accepted










          The Dell XPS 15 9560 has an Nvidia GTX 1050 GPU with 4GB RAM dedicated memory, but maybe the GTX 1050 doesn't have a proprietary driver installed for it. If you can't login to the desktop environment to install the proprietary Nvidia graphics driver, you can access a virtual console and install the graphics driver from there.



          From the login screen before entering your password logging press the keyboard combination Ctrl+Alt+F3 to access a text-only virtual console.



          To login from a virtual console:




          1. At the login: prompt type your username and press Enter.


          2. At the Password: prompt type your user password and press Enter. After you have logged in, you can run commands from the virtual console.



          The proprietary Nvidia graphics driver can be installed in Ubuntu 18.04 from the terminal/console with the following commands:



          sudo ubuntu-drivers autoinstall  
          sudo reboot


          When installing a proprietary graphics driver, it is not necessary to uninstall the built-in open source graphics driver. The two graphics drivers can be installed alongside each other allowing the open source graphics driver to be used as a fallback alternative in case there is a problem using the proprietary graphics driver.



          The ubuntu-drivers autoinstall command installs drivers that are appropriate for automatic installation including their dependencies, and the Nvidia driver will also be updated automatically when an update is available.






          share|improve this answer

















          • 1




            Perfect ! Thenk you very much !
            – Theau Poulat
            Nov 10 at 11:57















          up vote
          5
          down vote



          accepted










          The Dell XPS 15 9560 has an Nvidia GTX 1050 GPU with 4GB RAM dedicated memory, but maybe the GTX 1050 doesn't have a proprietary driver installed for it. If you can't login to the desktop environment to install the proprietary Nvidia graphics driver, you can access a virtual console and install the graphics driver from there.



          From the login screen before entering your password logging press the keyboard combination Ctrl+Alt+F3 to access a text-only virtual console.



          To login from a virtual console:




          1. At the login: prompt type your username and press Enter.


          2. At the Password: prompt type your user password and press Enter. After you have logged in, you can run commands from the virtual console.



          The proprietary Nvidia graphics driver can be installed in Ubuntu 18.04 from the terminal/console with the following commands:



          sudo ubuntu-drivers autoinstall  
          sudo reboot


          When installing a proprietary graphics driver, it is not necessary to uninstall the built-in open source graphics driver. The two graphics drivers can be installed alongside each other allowing the open source graphics driver to be used as a fallback alternative in case there is a problem using the proprietary graphics driver.



          The ubuntu-drivers autoinstall command installs drivers that are appropriate for automatic installation including their dependencies, and the Nvidia driver will also be updated automatically when an update is available.






          share|improve this answer

















          • 1




            Perfect ! Thenk you very much !
            – Theau Poulat
            Nov 10 at 11:57













          up vote
          5
          down vote



          accepted







          up vote
          5
          down vote



          accepted






          The Dell XPS 15 9560 has an Nvidia GTX 1050 GPU with 4GB RAM dedicated memory, but maybe the GTX 1050 doesn't have a proprietary driver installed for it. If you can't login to the desktop environment to install the proprietary Nvidia graphics driver, you can access a virtual console and install the graphics driver from there.



          From the login screen before entering your password logging press the keyboard combination Ctrl+Alt+F3 to access a text-only virtual console.



          To login from a virtual console:




          1. At the login: prompt type your username and press Enter.


          2. At the Password: prompt type your user password and press Enter. After you have logged in, you can run commands from the virtual console.



          The proprietary Nvidia graphics driver can be installed in Ubuntu 18.04 from the terminal/console with the following commands:



          sudo ubuntu-drivers autoinstall  
          sudo reboot


          When installing a proprietary graphics driver, it is not necessary to uninstall the built-in open source graphics driver. The two graphics drivers can be installed alongside each other allowing the open source graphics driver to be used as a fallback alternative in case there is a problem using the proprietary graphics driver.



          The ubuntu-drivers autoinstall command installs drivers that are appropriate for automatic installation including their dependencies, and the Nvidia driver will also be updated automatically when an update is available.






          share|improve this answer












          The Dell XPS 15 9560 has an Nvidia GTX 1050 GPU with 4GB RAM dedicated memory, but maybe the GTX 1050 doesn't have a proprietary driver installed for it. If you can't login to the desktop environment to install the proprietary Nvidia graphics driver, you can access a virtual console and install the graphics driver from there.



          From the login screen before entering your password logging press the keyboard combination Ctrl+Alt+F3 to access a text-only virtual console.



          To login from a virtual console:




          1. At the login: prompt type your username and press Enter.


          2. At the Password: prompt type your user password and press Enter. After you have logged in, you can run commands from the virtual console.



          The proprietary Nvidia graphics driver can be installed in Ubuntu 18.04 from the terminal/console with the following commands:



          sudo ubuntu-drivers autoinstall  
          sudo reboot


          When installing a proprietary graphics driver, it is not necessary to uninstall the built-in open source graphics driver. The two graphics drivers can be installed alongside each other allowing the open source graphics driver to be used as a fallback alternative in case there is a problem using the proprietary graphics driver.



          The ubuntu-drivers autoinstall command installs drivers that are appropriate for automatic installation including their dependencies, and the Nvidia driver will also be updated automatically when an update is available.







          share|improve this answer












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          answered Nov 10 at 2:34









          karel

          55.1k11121139




          55.1k11121139








          • 1




            Perfect ! Thenk you very much !
            – Theau Poulat
            Nov 10 at 11:57














          • 1




            Perfect ! Thenk you very much !
            – Theau Poulat
            Nov 10 at 11:57








          1




          1




          Perfect ! Thenk you very much !
          – Theau Poulat
          Nov 10 at 11:57




          Perfect ! Thenk you very much !
          – Theau Poulat
          Nov 10 at 11:57


















           

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