Can't connect to WiFi but Sees SSIDs: Intel Corporation WiFi Link 5100 AGN, Ubuntu 18.04.1 LTS,...












1















1. Some basic informatiom
a. Dell Studio 1555
b. Linux kernel version

dave@dell:~$ uname -r
4.15.0-43-generic
c. Ubuntu
dave@dell:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic




  1. I ran this and found out that the wifi controller is an Intel WiFi Link 5100.



    dave@dell:~$ lspci -nnk | grep "Network controller"
    04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]



  2. I believe my driver is driver=iwlwifi driverversion=4.15.0-43-generic firmware=8.83.5.1 build 33692



from the partial output of running sudo lshw



*-network
description: Wireless interface
product: WiFi Link 5100
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:04:00.0
logical name: wlp4s0
version: 00
serial: *********************************
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.15.0-43-generic firmware=8.83.5.1 build 33692 latency=0 link=no multicast=yes wireless=IEEE 802.11
resources: irq:26 memory:f8000000-f8001fff

lspci -nnk | grep 0280 -A2
04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]
Subsystem: Intel Corporation WiFi Link 5100 AGN [8086:1321]
Kernel driver in use: iwlwifi


I looked at https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsIntel but didn't see my exact wifi card listed so maybe that means it doesn't work with Ubuntu.(The page list Intel PRO/Wireless 5100 AGN [Shiloh] and iwlagn driver but my card is not designated "AGN [SHILOH].




  1. My issue is different than what others have posted. My WiFi can be turned off and on. I can see many broadcast SSID including my own. Whenever I try and connect to it I get popup box error saying "activation of network connection failed


Just to show that the hardware is on at least to receive I did:



dave@dell:~$ nmcli d wifi list
IN-USE SSID MODE CHAN RATE SIGNAL BARS SECURITY
-- Infra 36 405 Mbit/s 84 ▂▄▆█ WPA1 WPA2
xxxxxxxxxxx Infra 36 405 Mbit/s 82 ▂▄▆█ --
yyyyyyyyyyyyyyyyyyyyyy Infra 9 195 Mbit/s 77 ▂▄▆_ WPA2
mynetwork Infra 1 195 Mbit/s 70 ▂▄▆_ WPA1 WPA2
zzzzzzzzzzzz Infra 1 195 Mbit/s 65 ▂▄▆_ --


My wireless network is shown.



I also have a Dell D560 running Mint (latest version as of (12/28/2019 and updated) and can connect to my wireless network. Of course it has a different network card/driver/firmware (driver=iwl3945 driverversion=4.15.0-43-generic firmware=15.32.2.9 ).



I looked at https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsIntel but didn't see my exact wifi card listed so maybe that means it doesn't work with Ubuntu.(The page list Intel PRO/Wireless 5100 AGN [Shiloh] and iwlagn driver but my card is not designated "AGN [SHILOH].



So I am at a loss right now. I seem to know what is in the laptop and the wireless driver but don't know what to change in terms of setup and/or software. I don't think it is broken hardware.



I guess I could install Mint on the Studio laptop and see if that works as it does on another laptop.



Any ideas?



Dave



Got it to work with USB module.



I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.



I was able to use an external USB adapter and get WiFi working I bought an OURLiNK Nano USB Wireless Adapter 600Mbps from Amazon (~$10). I then did this:



sudo apt purge rtl8812au-dkms
sudo apt install git
git clone https://github.com/gnab/rtl8812au.git
sudo cp -r rtl8812au /usr/src/rtl8812au-4.2.2
sudo dkms add -m rtl8812au -v 4.2.2
sudo dkms build -m rtl8812au -v 4.2.2
sudo dkms install -m rtl8812au -v 4.2.2



I found this at:
https://ubuntuforums.org/showthread.php?t=2375603&p=13705226#post13705226



After a reboot the WiFi connection was made. I did have to add DMKS to the system as it was not loaded.










share|improve this question

























  • The card is problematic, to say the least. As you can imagine, there are many questions about it here: askubuntu.com/search?q=intel+5100.

    – mikewhatever
    Dec 30 '18 at 3:48











  • It may just be easier to get a new card or perhaps an external USB WiFi adapter. They don't stick far out of the USB port and are cheap, under $10 as I recall from a Windows experience. Not sure if there are easy drivers for them either though.

    – David
    Dec 30 '18 at 5:07













  • I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.

    – David
    Jan 1 at 23:43
















1















1. Some basic informatiom
a. Dell Studio 1555
b. Linux kernel version

dave@dell:~$ uname -r
4.15.0-43-generic
c. Ubuntu
dave@dell:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic




  1. I ran this and found out that the wifi controller is an Intel WiFi Link 5100.



    dave@dell:~$ lspci -nnk | grep "Network controller"
    04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]



  2. I believe my driver is driver=iwlwifi driverversion=4.15.0-43-generic firmware=8.83.5.1 build 33692



from the partial output of running sudo lshw



*-network
description: Wireless interface
product: WiFi Link 5100
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:04:00.0
logical name: wlp4s0
version: 00
serial: *********************************
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.15.0-43-generic firmware=8.83.5.1 build 33692 latency=0 link=no multicast=yes wireless=IEEE 802.11
resources: irq:26 memory:f8000000-f8001fff

lspci -nnk | grep 0280 -A2
04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]
Subsystem: Intel Corporation WiFi Link 5100 AGN [8086:1321]
Kernel driver in use: iwlwifi


I looked at https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsIntel but didn't see my exact wifi card listed so maybe that means it doesn't work with Ubuntu.(The page list Intel PRO/Wireless 5100 AGN [Shiloh] and iwlagn driver but my card is not designated "AGN [SHILOH].




  1. My issue is different than what others have posted. My WiFi can be turned off and on. I can see many broadcast SSID including my own. Whenever I try and connect to it I get popup box error saying "activation of network connection failed


Just to show that the hardware is on at least to receive I did:



dave@dell:~$ nmcli d wifi list
IN-USE SSID MODE CHAN RATE SIGNAL BARS SECURITY
-- Infra 36 405 Mbit/s 84 ▂▄▆█ WPA1 WPA2
xxxxxxxxxxx Infra 36 405 Mbit/s 82 ▂▄▆█ --
yyyyyyyyyyyyyyyyyyyyyy Infra 9 195 Mbit/s 77 ▂▄▆_ WPA2
mynetwork Infra 1 195 Mbit/s 70 ▂▄▆_ WPA1 WPA2
zzzzzzzzzzzz Infra 1 195 Mbit/s 65 ▂▄▆_ --


My wireless network is shown.



I also have a Dell D560 running Mint (latest version as of (12/28/2019 and updated) and can connect to my wireless network. Of course it has a different network card/driver/firmware (driver=iwl3945 driverversion=4.15.0-43-generic firmware=15.32.2.9 ).



I looked at https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsIntel but didn't see my exact wifi card listed so maybe that means it doesn't work with Ubuntu.(The page list Intel PRO/Wireless 5100 AGN [Shiloh] and iwlagn driver but my card is not designated "AGN [SHILOH].



So I am at a loss right now. I seem to know what is in the laptop and the wireless driver but don't know what to change in terms of setup and/or software. I don't think it is broken hardware.



I guess I could install Mint on the Studio laptop and see if that works as it does on another laptop.



Any ideas?



Dave



Got it to work with USB module.



I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.



I was able to use an external USB adapter and get WiFi working I bought an OURLiNK Nano USB Wireless Adapter 600Mbps from Amazon (~$10). I then did this:



sudo apt purge rtl8812au-dkms
sudo apt install git
git clone https://github.com/gnab/rtl8812au.git
sudo cp -r rtl8812au /usr/src/rtl8812au-4.2.2
sudo dkms add -m rtl8812au -v 4.2.2
sudo dkms build -m rtl8812au -v 4.2.2
sudo dkms install -m rtl8812au -v 4.2.2



I found this at:
https://ubuntuforums.org/showthread.php?t=2375603&p=13705226#post13705226



After a reboot the WiFi connection was made. I did have to add DMKS to the system as it was not loaded.










share|improve this question

























  • The card is problematic, to say the least. As you can imagine, there are many questions about it here: askubuntu.com/search?q=intel+5100.

    – mikewhatever
    Dec 30 '18 at 3:48











  • It may just be easier to get a new card or perhaps an external USB WiFi adapter. They don't stick far out of the USB port and are cheap, under $10 as I recall from a Windows experience. Not sure if there are easy drivers for them either though.

    – David
    Dec 30 '18 at 5:07













  • I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.

    – David
    Jan 1 at 23:43














1












1








1








1. Some basic informatiom
a. Dell Studio 1555
b. Linux kernel version

dave@dell:~$ uname -r
4.15.0-43-generic
c. Ubuntu
dave@dell:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic




  1. I ran this and found out that the wifi controller is an Intel WiFi Link 5100.



    dave@dell:~$ lspci -nnk | grep "Network controller"
    04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]



  2. I believe my driver is driver=iwlwifi driverversion=4.15.0-43-generic firmware=8.83.5.1 build 33692



from the partial output of running sudo lshw



*-network
description: Wireless interface
product: WiFi Link 5100
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:04:00.0
logical name: wlp4s0
version: 00
serial: *********************************
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.15.0-43-generic firmware=8.83.5.1 build 33692 latency=0 link=no multicast=yes wireless=IEEE 802.11
resources: irq:26 memory:f8000000-f8001fff

lspci -nnk | grep 0280 -A2
04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]
Subsystem: Intel Corporation WiFi Link 5100 AGN [8086:1321]
Kernel driver in use: iwlwifi


I looked at https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsIntel but didn't see my exact wifi card listed so maybe that means it doesn't work with Ubuntu.(The page list Intel PRO/Wireless 5100 AGN [Shiloh] and iwlagn driver but my card is not designated "AGN [SHILOH].




  1. My issue is different than what others have posted. My WiFi can be turned off and on. I can see many broadcast SSID including my own. Whenever I try and connect to it I get popup box error saying "activation of network connection failed


Just to show that the hardware is on at least to receive I did:



dave@dell:~$ nmcli d wifi list
IN-USE SSID MODE CHAN RATE SIGNAL BARS SECURITY
-- Infra 36 405 Mbit/s 84 ▂▄▆█ WPA1 WPA2
xxxxxxxxxxx Infra 36 405 Mbit/s 82 ▂▄▆█ --
yyyyyyyyyyyyyyyyyyyyyy Infra 9 195 Mbit/s 77 ▂▄▆_ WPA2
mynetwork Infra 1 195 Mbit/s 70 ▂▄▆_ WPA1 WPA2
zzzzzzzzzzzz Infra 1 195 Mbit/s 65 ▂▄▆_ --


My wireless network is shown.



I also have a Dell D560 running Mint (latest version as of (12/28/2019 and updated) and can connect to my wireless network. Of course it has a different network card/driver/firmware (driver=iwl3945 driverversion=4.15.0-43-generic firmware=15.32.2.9 ).



I looked at https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsIntel but didn't see my exact wifi card listed so maybe that means it doesn't work with Ubuntu.(The page list Intel PRO/Wireless 5100 AGN [Shiloh] and iwlagn driver but my card is not designated "AGN [SHILOH].



So I am at a loss right now. I seem to know what is in the laptop and the wireless driver but don't know what to change in terms of setup and/or software. I don't think it is broken hardware.



I guess I could install Mint on the Studio laptop and see if that works as it does on another laptop.



Any ideas?



Dave



Got it to work with USB module.



I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.



I was able to use an external USB adapter and get WiFi working I bought an OURLiNK Nano USB Wireless Adapter 600Mbps from Amazon (~$10). I then did this:



sudo apt purge rtl8812au-dkms
sudo apt install git
git clone https://github.com/gnab/rtl8812au.git
sudo cp -r rtl8812au /usr/src/rtl8812au-4.2.2
sudo dkms add -m rtl8812au -v 4.2.2
sudo dkms build -m rtl8812au -v 4.2.2
sudo dkms install -m rtl8812au -v 4.2.2



I found this at:
https://ubuntuforums.org/showthread.php?t=2375603&p=13705226#post13705226



After a reboot the WiFi connection was made. I did have to add DMKS to the system as it was not loaded.










share|improve this question
















1. Some basic informatiom
a. Dell Studio 1555
b. Linux kernel version

dave@dell:~$ uname -r
4.15.0-43-generic
c. Ubuntu
dave@dell:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.1 LTS
Release: 18.04
Codename: bionic




  1. I ran this and found out that the wifi controller is an Intel WiFi Link 5100.



    dave@dell:~$ lspci -nnk | grep "Network controller"
    04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]



  2. I believe my driver is driver=iwlwifi driverversion=4.15.0-43-generic firmware=8.83.5.1 build 33692



from the partial output of running sudo lshw



*-network
description: Wireless interface
product: WiFi Link 5100
vendor: Intel Corporation
physical id: 0
bus info: pci@0000:04:00.0
logical name: wlp4s0
version: 00
serial: *********************************
width: 64 bits
clock: 33MHz
capabilities: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.15.0-43-generic firmware=8.83.5.1 build 33692 latency=0 link=no multicast=yes wireless=IEEE 802.11
resources: irq:26 memory:f8000000-f8001fff

lspci -nnk | grep 0280 -A2
04:00.0 Network controller [0280]: Intel Corporation WiFi Link 5100 [8086:4232]
Subsystem: Intel Corporation WiFi Link 5100 AGN [8086:1321]
Kernel driver in use: iwlwifi


I looked at https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsIntel but didn't see my exact wifi card listed so maybe that means it doesn't work with Ubuntu.(The page list Intel PRO/Wireless 5100 AGN [Shiloh] and iwlagn driver but my card is not designated "AGN [SHILOH].




  1. My issue is different than what others have posted. My WiFi can be turned off and on. I can see many broadcast SSID including my own. Whenever I try and connect to it I get popup box error saying "activation of network connection failed


Just to show that the hardware is on at least to receive I did:



dave@dell:~$ nmcli d wifi list
IN-USE SSID MODE CHAN RATE SIGNAL BARS SECURITY
-- Infra 36 405 Mbit/s 84 ▂▄▆█ WPA1 WPA2
xxxxxxxxxxx Infra 36 405 Mbit/s 82 ▂▄▆█ --
yyyyyyyyyyyyyyyyyyyyyy Infra 9 195 Mbit/s 77 ▂▄▆_ WPA2
mynetwork Infra 1 195 Mbit/s 70 ▂▄▆_ WPA1 WPA2
zzzzzzzzzzzz Infra 1 195 Mbit/s 65 ▂▄▆_ --


My wireless network is shown.



I also have a Dell D560 running Mint (latest version as of (12/28/2019 and updated) and can connect to my wireless network. Of course it has a different network card/driver/firmware (driver=iwl3945 driverversion=4.15.0-43-generic firmware=15.32.2.9 ).



I looked at https://help.ubuntu.com/community/HardwareSupportComponentsWirelessNetworkCardsIntel but didn't see my exact wifi card listed so maybe that means it doesn't work with Ubuntu.(The page list Intel PRO/Wireless 5100 AGN [Shiloh] and iwlagn driver but my card is not designated "AGN [SHILOH].



So I am at a loss right now. I seem to know what is in the laptop and the wireless driver but don't know what to change in terms of setup and/or software. I don't think it is broken hardware.



I guess I could install Mint on the Studio laptop and see if that works as it does on another laptop.



Any ideas?



Dave



Got it to work with USB module.



I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.



I was able to use an external USB adapter and get WiFi working I bought an OURLiNK Nano USB Wireless Adapter 600Mbps from Amazon (~$10). I then did this:



sudo apt purge rtl8812au-dkms
sudo apt install git
git clone https://github.com/gnab/rtl8812au.git
sudo cp -r rtl8812au /usr/src/rtl8812au-4.2.2
sudo dkms add -m rtl8812au -v 4.2.2
sudo dkms build -m rtl8812au -v 4.2.2
sudo dkms install -m rtl8812au -v 4.2.2



I found this at:
https://ubuntuforums.org/showthread.php?t=2375603&p=13705226#post13705226



After a reboot the WiFi connection was made. I did have to add DMKS to the system as it was not loaded.







networking drivers intel






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 1 at 23:50







David

















asked Dec 30 '18 at 3:21









DavidDavid

62




62













  • The card is problematic, to say the least. As you can imagine, there are many questions about it here: askubuntu.com/search?q=intel+5100.

    – mikewhatever
    Dec 30 '18 at 3:48











  • It may just be easier to get a new card or perhaps an external USB WiFi adapter. They don't stick far out of the USB port and are cheap, under $10 as I recall from a Windows experience. Not sure if there are easy drivers for them either though.

    – David
    Dec 30 '18 at 5:07













  • I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.

    – David
    Jan 1 at 23:43



















  • The card is problematic, to say the least. As you can imagine, there are many questions about it here: askubuntu.com/search?q=intel+5100.

    – mikewhatever
    Dec 30 '18 at 3:48











  • It may just be easier to get a new card or perhaps an external USB WiFi adapter. They don't stick far out of the USB port and are cheap, under $10 as I recall from a Windows experience. Not sure if there are easy drivers for them either though.

    – David
    Dec 30 '18 at 5:07













  • I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.

    – David
    Jan 1 at 23:43

















The card is problematic, to say the least. As you can imagine, there are many questions about it here: askubuntu.com/search?q=intel+5100.

– mikewhatever
Dec 30 '18 at 3:48





The card is problematic, to say the least. As you can imagine, there are many questions about it here: askubuntu.com/search?q=intel+5100.

– mikewhatever
Dec 30 '18 at 3:48













It may just be easier to get a new card or perhaps an external USB WiFi adapter. They don't stick far out of the USB port and are cheap, under $10 as I recall from a Windows experience. Not sure if there are easy drivers for them either though.

– David
Dec 30 '18 at 5:07







It may just be easier to get a new card or perhaps an external USB WiFi adapter. They don't stick far out of the USB port and are cheap, under $10 as I recall from a Windows experience. Not sure if there are easy drivers for them either though.

– David
Dec 30 '18 at 5:07















I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.

– David
Jan 1 at 23:43





I removed the wireless card as it was useless. I wasn't able to locate any indication it could be made to work. Thanks to all the provided information and kept me from going down a rabbit hole with no way out.

– David
Jan 1 at 23:43










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