passwd: permission denied error when trying to update a user's password











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I just installed Ubuntu on a new machine and everything seemed to be going fine. I and a coworker were having some issues with a few things and have managed to lock-out a local admin (sudo?) account after unjoining an AD domain using realm while troubleshooting some McAfee issues were were having. I'm 99.9% certain that the password has not changed for the user. I have followed ALL the steps found here for resetting the password as root in recovery. When I try to run



sudo passwd USERNAME



I get the error:



root@hostname:~# sudo passwd USERNAME
passwd:Permission denied
passwd:password unchanged
root@hostname:~#



When I try to do the steps for the "The Drastic Measures", I notice that the shadow file does not show what would usually indicate an encrypted password for the user. Instead it looks like:



username:!:14920:0:99999:7:::



I have removed the exclamation point and still have issues. Even when I run



passwd



as root through recovery, I get a permissions denied error. As it stands right now, I can only log into the machine as root through recovery. I'm at a complete loss at this point and trying to avoid breaking down the machine and starting from scratch. Any help you guys can provide would be greatly appreciated.










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  • My guess is you have to remount your root file system rw . Also you do not need to run sudo as you are already root. Last USERNAME is not the same as username and neither is likely your actual username.
    – Panther
    Nov 21 '16 at 20:08










  • See wiki.ubuntu.com/RecoveryMode , step 8 and askubuntu.com/questions/804036/cant-reset-password
    – Panther
    Nov 21 '16 at 20:09






  • 1




    Possible duplicate of How do I reset a lost administrative password?
    – Panther
    Nov 21 '16 at 20:09










  • I made sure to run the mount -o remount,rw / before going through the steps in the link I posted. I still had those issues. BTW, username is def. not a real username. I'm working on a "govt" system so changed it to protect the innocent.
    – ProAm500
    Nov 21 '16 at 20:28












  • If it is a "govt" system, I would expect it to use some kind of non-local password management such as ldap
    – steeldriver
    Nov 22 '16 at 0:16















up vote
1
down vote

favorite












I just installed Ubuntu on a new machine and everything seemed to be going fine. I and a coworker were having some issues with a few things and have managed to lock-out a local admin (sudo?) account after unjoining an AD domain using realm while troubleshooting some McAfee issues were were having. I'm 99.9% certain that the password has not changed for the user. I have followed ALL the steps found here for resetting the password as root in recovery. When I try to run



sudo passwd USERNAME



I get the error:



root@hostname:~# sudo passwd USERNAME
passwd:Permission denied
passwd:password unchanged
root@hostname:~#



When I try to do the steps for the "The Drastic Measures", I notice that the shadow file does not show what would usually indicate an encrypted password for the user. Instead it looks like:



username:!:14920:0:99999:7:::



I have removed the exclamation point and still have issues. Even when I run



passwd



as root through recovery, I get a permissions denied error. As it stands right now, I can only log into the machine as root through recovery. I'm at a complete loss at this point and trying to avoid breaking down the machine and starting from scratch. Any help you guys can provide would be greatly appreciated.










share|improve this question
























  • My guess is you have to remount your root file system rw . Also you do not need to run sudo as you are already root. Last USERNAME is not the same as username and neither is likely your actual username.
    – Panther
    Nov 21 '16 at 20:08










  • See wiki.ubuntu.com/RecoveryMode , step 8 and askubuntu.com/questions/804036/cant-reset-password
    – Panther
    Nov 21 '16 at 20:09






  • 1




    Possible duplicate of How do I reset a lost administrative password?
    – Panther
    Nov 21 '16 at 20:09










  • I made sure to run the mount -o remount,rw / before going through the steps in the link I posted. I still had those issues. BTW, username is def. not a real username. I'm working on a "govt" system so changed it to protect the innocent.
    – ProAm500
    Nov 21 '16 at 20:28












  • If it is a "govt" system, I would expect it to use some kind of non-local password management such as ldap
    – steeldriver
    Nov 22 '16 at 0:16













up vote
1
down vote

favorite









up vote
1
down vote

favorite











I just installed Ubuntu on a new machine and everything seemed to be going fine. I and a coworker were having some issues with a few things and have managed to lock-out a local admin (sudo?) account after unjoining an AD domain using realm while troubleshooting some McAfee issues were were having. I'm 99.9% certain that the password has not changed for the user. I have followed ALL the steps found here for resetting the password as root in recovery. When I try to run



sudo passwd USERNAME



I get the error:



root@hostname:~# sudo passwd USERNAME
passwd:Permission denied
passwd:password unchanged
root@hostname:~#



When I try to do the steps for the "The Drastic Measures", I notice that the shadow file does not show what would usually indicate an encrypted password for the user. Instead it looks like:



username:!:14920:0:99999:7:::



I have removed the exclamation point and still have issues. Even when I run



passwd



as root through recovery, I get a permissions denied error. As it stands right now, I can only log into the machine as root through recovery. I'm at a complete loss at this point and trying to avoid breaking down the machine and starting from scratch. Any help you guys can provide would be greatly appreciated.










share|improve this question















I just installed Ubuntu on a new machine and everything seemed to be going fine. I and a coworker were having some issues with a few things and have managed to lock-out a local admin (sudo?) account after unjoining an AD domain using realm while troubleshooting some McAfee issues were were having. I'm 99.9% certain that the password has not changed for the user. I have followed ALL the steps found here for resetting the password as root in recovery. When I try to run



sudo passwd USERNAME



I get the error:



root@hostname:~# sudo passwd USERNAME
passwd:Permission denied
passwd:password unchanged
root@hostname:~#



When I try to do the steps for the "The Drastic Measures", I notice that the shadow file does not show what would usually indicate an encrypted password for the user. Instead it looks like:



username:!:14920:0:99999:7:::



I have removed the exclamation point and still have issues. Even when I run



passwd



as root through recovery, I get a permissions denied error. As it stands right now, I can only log into the machine as root through recovery. I'm at a complete loss at this point and trying to avoid breaking down the machine and starting from scratch. Any help you guys can provide would be greatly appreciated.







permissions password password-recovery






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edited Apr 13 '17 at 12:23









Community

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asked Nov 21 '16 at 20:02









ProAm500

612




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  • My guess is you have to remount your root file system rw . Also you do not need to run sudo as you are already root. Last USERNAME is not the same as username and neither is likely your actual username.
    – Panther
    Nov 21 '16 at 20:08










  • See wiki.ubuntu.com/RecoveryMode , step 8 and askubuntu.com/questions/804036/cant-reset-password
    – Panther
    Nov 21 '16 at 20:09






  • 1




    Possible duplicate of How do I reset a lost administrative password?
    – Panther
    Nov 21 '16 at 20:09










  • I made sure to run the mount -o remount,rw / before going through the steps in the link I posted. I still had those issues. BTW, username is def. not a real username. I'm working on a "govt" system so changed it to protect the innocent.
    – ProAm500
    Nov 21 '16 at 20:28












  • If it is a "govt" system, I would expect it to use some kind of non-local password management such as ldap
    – steeldriver
    Nov 22 '16 at 0:16


















  • My guess is you have to remount your root file system rw . Also you do not need to run sudo as you are already root. Last USERNAME is not the same as username and neither is likely your actual username.
    – Panther
    Nov 21 '16 at 20:08










  • See wiki.ubuntu.com/RecoveryMode , step 8 and askubuntu.com/questions/804036/cant-reset-password
    – Panther
    Nov 21 '16 at 20:09






  • 1




    Possible duplicate of How do I reset a lost administrative password?
    – Panther
    Nov 21 '16 at 20:09










  • I made sure to run the mount -o remount,rw / before going through the steps in the link I posted. I still had those issues. BTW, username is def. not a real username. I'm working on a "govt" system so changed it to protect the innocent.
    – ProAm500
    Nov 21 '16 at 20:28












  • If it is a "govt" system, I would expect it to use some kind of non-local password management such as ldap
    – steeldriver
    Nov 22 '16 at 0:16
















My guess is you have to remount your root file system rw . Also you do not need to run sudo as you are already root. Last USERNAME is not the same as username and neither is likely your actual username.
– Panther
Nov 21 '16 at 20:08




My guess is you have to remount your root file system rw . Also you do not need to run sudo as you are already root. Last USERNAME is not the same as username and neither is likely your actual username.
– Panther
Nov 21 '16 at 20:08












See wiki.ubuntu.com/RecoveryMode , step 8 and askubuntu.com/questions/804036/cant-reset-password
– Panther
Nov 21 '16 at 20:09




See wiki.ubuntu.com/RecoveryMode , step 8 and askubuntu.com/questions/804036/cant-reset-password
– Panther
Nov 21 '16 at 20:09




1




1




Possible duplicate of How do I reset a lost administrative password?
– Panther
Nov 21 '16 at 20:09




Possible duplicate of How do I reset a lost administrative password?
– Panther
Nov 21 '16 at 20:09












I made sure to run the mount -o remount,rw / before going through the steps in the link I posted. I still had those issues. BTW, username is def. not a real username. I'm working on a "govt" system so changed it to protect the innocent.
– ProAm500
Nov 21 '16 at 20:28






I made sure to run the mount -o remount,rw / before going through the steps in the link I posted. I still had those issues. BTW, username is def. not a real username. I'm working on a "govt" system so changed it to protect the innocent.
– ProAm500
Nov 21 '16 at 20:28














If it is a "govt" system, I would expect it to use some kind of non-local password management such as ldap
– steeldriver
Nov 22 '16 at 0:16




If it is a "govt" system, I would expect it to use some kind of non-local password management such as ldap
– steeldriver
Nov 22 '16 at 0:16










1 Answer
1






active

oldest

votes

















up vote
0
down vote













Sol:



vi /etc/pam.d/common-password
password [success=3 default=ignore]
pam_unix.so obscure sha512


=> Change it to "success=2"



Smile!






share|improve this answer



















  • 1




    What does this change do?
    – PerlDuck
    Nov 19 at 11:18











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1 Answer
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up vote
0
down vote













Sol:



vi /etc/pam.d/common-password
password [success=3 default=ignore]
pam_unix.so obscure sha512


=> Change it to "success=2"



Smile!






share|improve this answer



















  • 1




    What does this change do?
    – PerlDuck
    Nov 19 at 11:18















up vote
0
down vote













Sol:



vi /etc/pam.d/common-password
password [success=3 default=ignore]
pam_unix.so obscure sha512


=> Change it to "success=2"



Smile!






share|improve this answer



















  • 1




    What does this change do?
    – PerlDuck
    Nov 19 at 11:18













up vote
0
down vote










up vote
0
down vote









Sol:



vi /etc/pam.d/common-password
password [success=3 default=ignore]
pam_unix.so obscure sha512


=> Change it to "success=2"



Smile!






share|improve this answer














Sol:



vi /etc/pam.d/common-password
password [success=3 default=ignore]
pam_unix.so obscure sha512


=> Change it to "success=2"



Smile!







share|improve this answer














share|improve this answer



share|improve this answer








edited Nov 19 at 10:12









PerlDuck

4,83111130




4,83111130










answered Nov 19 at 10:01









Gyanesh

1




1








  • 1




    What does this change do?
    – PerlDuck
    Nov 19 at 11:18














  • 1




    What does this change do?
    – PerlDuck
    Nov 19 at 11:18








1




1




What does this change do?
– PerlDuck
Nov 19 at 11:18




What does this change do?
– PerlDuck
Nov 19 at 11:18


















 

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