DocuSign Api creating envelope in Production












0















I have a problem with creating Envelope through the Api.



The authorization is performed without errors.



$options = new DocuSigneSignApiAuthenticationApiLoginOptions();
$loginInformation = $authenticationApi->login($options);



I get this in response:



LoginInformation {
#container: array:2 [
"api_password" => null
"login_accounts" => array:1 [
0 => LoginAccount {
#container: array:11 [
"account_id" => "xxxxx"
"account_id_guid" => null
"base_url" => "https://na2.docusign.net/restapi/v2/accounts/xxxxx"
"email" => "xxxxx@xxxxxx.com"
"is_default" => "true"
"login_account_settings" => null
"login_user_settings" => null
"name" => "xxxxxxx, LLC"
"site_description" => ""
"user_id" => "xxxxxxxxxxxxxxxxxxx"
"user_name" => "xxxxxx Contracts Team"
]
}
]
]
}


But when I’m trying to create the Envelope this way:



$envelopeApi->createEnvelope($this->config->getAccountId(), $envelop_definition, $options);



I get this error: «[401] Error connecting to the API (https://www.docusign.net/restapi/v2/accounts/xxxxx/envelopes)”



This error notifies me that I’m not authorized. This code works properly in Sandbox.



I think that the problem is in settings of account - maybe there is a lack of special rights...










share|improve this question



























    0















    I have a problem with creating Envelope through the Api.



    The authorization is performed without errors.



    $options = new DocuSigneSignApiAuthenticationApiLoginOptions();
    $loginInformation = $authenticationApi->login($options);



    I get this in response:



    LoginInformation {
    #container: array:2 [
    "api_password" => null
    "login_accounts" => array:1 [
    0 => LoginAccount {
    #container: array:11 [
    "account_id" => "xxxxx"
    "account_id_guid" => null
    "base_url" => "https://na2.docusign.net/restapi/v2/accounts/xxxxx"
    "email" => "xxxxx@xxxxxx.com"
    "is_default" => "true"
    "login_account_settings" => null
    "login_user_settings" => null
    "name" => "xxxxxxx, LLC"
    "site_description" => ""
    "user_id" => "xxxxxxxxxxxxxxxxxxx"
    "user_name" => "xxxxxx Contracts Team"
    ]
    }
    ]
    ]
    }


    But when I’m trying to create the Envelope this way:



    $envelopeApi->createEnvelope($this->config->getAccountId(), $envelop_definition, $options);



    I get this error: «[401] Error connecting to the API (https://www.docusign.net/restapi/v2/accounts/xxxxx/envelopes)”



    This error notifies me that I’m not authorized. This code works properly in Sandbox.



    I think that the problem is in settings of account - maybe there is a lack of special rights...










    share|improve this question

























      0












      0








      0








      I have a problem with creating Envelope through the Api.



      The authorization is performed without errors.



      $options = new DocuSigneSignApiAuthenticationApiLoginOptions();
      $loginInformation = $authenticationApi->login($options);



      I get this in response:



      LoginInformation {
      #container: array:2 [
      "api_password" => null
      "login_accounts" => array:1 [
      0 => LoginAccount {
      #container: array:11 [
      "account_id" => "xxxxx"
      "account_id_guid" => null
      "base_url" => "https://na2.docusign.net/restapi/v2/accounts/xxxxx"
      "email" => "xxxxx@xxxxxx.com"
      "is_default" => "true"
      "login_account_settings" => null
      "login_user_settings" => null
      "name" => "xxxxxxx, LLC"
      "site_description" => ""
      "user_id" => "xxxxxxxxxxxxxxxxxxx"
      "user_name" => "xxxxxx Contracts Team"
      ]
      }
      ]
      ]
      }


      But when I’m trying to create the Envelope this way:



      $envelopeApi->createEnvelope($this->config->getAccountId(), $envelop_definition, $options);



      I get this error: «[401] Error connecting to the API (https://www.docusign.net/restapi/v2/accounts/xxxxx/envelopes)”



      This error notifies me that I’m not authorized. This code works properly in Sandbox.



      I think that the problem is in settings of account - maybe there is a lack of special rights...










      share|improve this question














      I have a problem with creating Envelope through the Api.



      The authorization is performed without errors.



      $options = new DocuSigneSignApiAuthenticationApiLoginOptions();
      $loginInformation = $authenticationApi->login($options);



      I get this in response:



      LoginInformation {
      #container: array:2 [
      "api_password" => null
      "login_accounts" => array:1 [
      0 => LoginAccount {
      #container: array:11 [
      "account_id" => "xxxxx"
      "account_id_guid" => null
      "base_url" => "https://na2.docusign.net/restapi/v2/accounts/xxxxx"
      "email" => "xxxxx@xxxxxx.com"
      "is_default" => "true"
      "login_account_settings" => null
      "login_user_settings" => null
      "name" => "xxxxxxx, LLC"
      "site_description" => ""
      "user_id" => "xxxxxxxxxxxxxxxxxxx"
      "user_name" => "xxxxxx Contracts Team"
      ]
      }
      ]
      ]
      }


      But when I’m trying to create the Envelope this way:



      $envelopeApi->createEnvelope($this->config->getAccountId(), $envelop_definition, $options);



      I get this error: «[401] Error connecting to the API (https://www.docusign.net/restapi/v2/accounts/xxxxx/envelopes)”



      This error notifies me that I’m not authorized. This code works properly in Sandbox.



      I think that the problem is in settings of account - maybe there is a lack of special rights...







      docusignapi docusign






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Nov 19 '18 at 13:52









      Max LoonekoMax Looneko

      1




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          You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.



          See step 1 in the Post Go Live document.






          share|improve this answer























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            1 Answer
            1






            active

            oldest

            votes









            active

            oldest

            votes






            active

            oldest

            votes









            0














            You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.



            See step 1 in the Post Go Live document.






            share|improve this answer




























              0














              You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.



              See step 1 in the Post Go Live document.






              share|improve this answer


























                0












                0








                0







                You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.



                See step 1 in the Post Go Live document.






                share|improve this answer













                You need to use the right production platform. The right production platform is determined by the DocuSign Account ID.



                See step 1 in the Post Go Live document.







                share|improve this answer












                share|improve this answer



                share|improve this answer










                answered Nov 25 '18 at 20:39









                Larry KLarry K

                33.4k1073103




                33.4k1073103






























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