Cfrgtkky

I have an old Photosmart C4500 and I would like to print a pdf from Ubuntu 18.10, yet it seems there is a problem with the driver as far as it seems to be stuck processing :

I already tried to delete and reinstall it, but it remained the same.

I tried to follow DebuggingPrintingProblems wiki.

2. I tried checked if the USB kernel modules are loaded:

mike@mike-thinks:~/Documents/concours$ lsmod | grep usb

usblp                  20480  0

usb_storage            69632  1 uas

btusb                  45056  0

btrtl                  16384  1 btusb

btbcm                  16384  1 btusb

btintel                20480  1 btusb

bluetooth             548864  31 btrtl,btintel,btbcm,bnep,btusb,rfcomm

rtsx_usb_ms            20480  0

memstick               16384  1 rtsx_usb_ms

rtsx_usb_sdmmc         28672  0

rtsx_usb               20480  2 rtsx_usb_sdmmc,rtsx_usb_ms

but I don't know from this.

2. I unplugged the USB printer cable from your computer and enter this command: and then replugged it.

    Nov 14 00:42:51 mike-thinks colord[1416]: Cannot adopt OID in UCD-SNMP-MIB: laLoadFloat ::= { laEntry 6 }

    Nov 14 00:42:51 mike-thinks colord[1416]: Cannot adopt OID in UCD-SNMP-MIB: laLoadInt ::= { laEntry 5 }

    Nov 14 00:42:51 mike-thinks colord[1416]: Cannot adopt OID in UCD-SNMP-MIB: laConfig ::= { laEntry 4 }

    Nov 14 00:42:51 mike-thinks colord[1416]: Cannot adopt OID in UCD-SNMP-MIB: laLoad ::= { laEntry 3 }

    Nov 14 00:42:51 mike-thinks colord[1416]: Cannot adopt OID in UCD-SNMP-MIB: laNames ::= { laEntry 2 }

    Nov 14 00:42:51 mike-thinks colord[1416]: Cannot adopt OID in UCD-SNMP-MIB: laIndex ::= { laEntry 1 }

    Nov 14 00:42:54 mike-thinks kernel: [16312.634949] usb 2-1: new high-speed USB device number 5 using xhci_hcd

    Nov 14 00:42:54 mike-thinks kernel: [16312.787607] usb 2-1: New USB device found, idVendor=03f0, idProduct=6b11, bcdDevice= 1.00

    Nov 14 00:42:54 mike-thinks kernel: [16312.787613] usb 2-1: New USB device strings: Mfr=1, Product=2, SerialNumber=3

    Nov 14 00:42:54 mike-thinks kernel: [16312.787618] usb 2-1: Product: Photosmart C4500 series

    Nov 14 00:42:54 mike-thinks kernel: [16312.787621] usb 2-1: Manufacturer: HP

    Nov 14 00:42:54 mike-thinks kernel: [16312.787625] usb 2-1: SerialNumber: CN88QD3250059H

    Nov 14 00:42:54 mike-thinks kernel: [16312.790819] usblp 2-1:1.1: usblp0: USB Bidirectional printer dev 5 if 1 alt 0 proto 2 vid 0x03F0 pid 0x6B11

    Nov 14 00:42:54 mike-thinks kernel: [16312.791230] usb-storage 2-1:1.3: USB Mass Storage device detected

    Nov 14 00:42:54 mike-thinks kernel: [16312.792636] scsi host4: usb-storage 2-1:1.3

    Nov 14 00:42:54 mike-thinks root: loading HP Device 002 005

    Nov 14 00:42:54 mike-thinks python3: io/hpmud/musb.c 2189: [14311] hpmud_make_usb_uri() bus=002 dev=005

    Nov 14 00:42:54 mike-thinks python3: io/hpmud/musb.c 2287: hpmud_make_usb_uri() uri=hp:/usb/Photosmart_C4500_series?serial=CN88QD3250059H bytes_read=53

    Nov 14 00:42:54 mike-thinks systemd[1]: Starting Configure Plugged-In Printer...        Nov 14 00:42:54 mike-thinks udev-configure-printer[14318]: add usb-002-005

    Nov 14 00:42:54 mike-thinks udev-configure-printer[14318]: device devpath is /devices/pci0000:00/0000:00:14.0/usb2/2-1

    Nov 14 00:42:54 mike-thinks udev-configure-printer[14318]: Device already handled

    Nov 14 00:42:54 mike-thinks systemd[1]: configure-printer@usb-002-005.service: Control process exited, code=exited status=1

    Nov 14 00:42:54 mike-thinks systemd[1]: configure-printer@usb-002-005.service: Failed with result 'exit-code'.

    Nov 14 00:42:54 mike-thinks systemd[1]: Failed to start Configure Plugged-In Printer.

    Nov 14 00:42:55 mike-thinks kernel: [16313.811950] scsi 4:0:0:0: Direct-Access     HP       Photosmart C4500 1.00 PQ: 0 ANSI: 5

    Nov 14 00:42:55 mike-thinks kernel: [16313.812744] sd 4:0:0:0: Attached scsi generic sg2 type 0

    Nov 14 00:42:55 mike-thinks kernel: [16313.814002] sd 4:0:0:0: [sdb] Attached SCSI removable disk

    Nov 14 00:42:57 mike-thinks colord-sane: io/hpmud/musb.c 2101: Invalid usb_open: Permission denied

6. Then I checked whether the printer gets correctly detected by the USB subsystem and determine its USB vendor/product IDs and the USB bus and device addresses:

`mike@mike-thinks:~/Documents/concours$ lsusb`

`Bus 002 Device 005: ID 03f0:6b11 Hewlett-Packard Photosmart C4500 series`

crw-rw----  1 root lp   180,   0 nov.  14 00:42 /dev/usb/lp0

8. Determine the printer's device ID strings:

mike@mike-thinks:~/Documents/concours$ sudo usb_printerid /dev/usb/lp0

[sudo] password for mike: 

Sorry, try again.

[sudo] password for mike: 

GET_DEVICE_ID string:

MFG:HP;MDL:Photosmart C4500 series;CMD:MLC,PCL,PML,DW-PCL,DESKJET,DYN;1284.4DL:4d,4e,1;CLS:PRINTER;DES:Q8408A;LEDMDIS:DOT4#44;SN:CN88QD3250059H;S:038000C484001021002c180005ac2880028;J:                    ;Z:0102,0503f169014dc9,0600,0c0,0e00000000,0f00000000,10000000000000,12000,143,150;

10. Find out if your printer gets detected by CUPS

mike@mike-thinks:~/Documents/concours$ lpinfo -v

file cups-brf:/

network lpd

network ipps

network https

network http

direct hp:/usb/Photosmart_C4500_series?serial=CN88QD3250059H

serial serial:/dev/ttyS4?baud=115200

network ipp

direct usb://HP/Photosmart%20C4500%20series?serial=CN88QD3250059H&interface=1

network beh

network socket

direct hpfax