Amazon music not working in chrome (firefox works)












5















I subscribed to amazon music and like the service. However, the web streaming does not work in the chrome browser. It does work in firefox. I use all current version, and tried it on two different ubuntu systems (kubuntu 17.04 and ubuntu 16.10).



The web page works but when I click play it keeps loading the song forever.



What could be the reason for this?










share|improve this question



























    5















    I subscribed to amazon music and like the service. However, the web streaming does not work in the chrome browser. It does work in firefox. I use all current version, and tried it on two different ubuntu systems (kubuntu 17.04 and ubuntu 16.10).



    The web page works but when I click play it keeps loading the song forever.



    What could be the reason for this?










    share|improve this question

























      5












      5








      5


      4






      I subscribed to amazon music and like the service. However, the web streaming does not work in the chrome browser. It does work in firefox. I use all current version, and tried it on two different ubuntu systems (kubuntu 17.04 and ubuntu 16.10).



      The web page works but when I click play it keeps loading the song forever.



      What could be the reason for this?










      share|improve this question














      I subscribed to amazon music and like the service. However, the web streaming does not work in the chrome browser. It does work in firefox. I use all current version, and tried it on two different ubuntu systems (kubuntu 17.04 and ubuntu 16.10).



      The web page works but when I click play it keeps loading the song forever.



      What could be the reason for this?







      firefox google-chrome music amazon






      share|improve this question













      share|improve this question











      share|improve this question




      share|improve this question










      asked Jul 17 '17 at 8:53









      spore234spore234

      14112




      14112






















          3 Answers
          3






          active

          oldest

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          2














          I also had the same problem until I found a little notification on the right side of the URL bar that plugins were blocked. Just tell it to execute all plugins and it should work. It's annoying, but I think better than installing another flash plugin version.






          share|improve this answer































            1














            I had the same problem you describe with chromium on Fedora and it started working for me once I had downloaded PepperFlash from https://get.adobe.com/flashplayer/otherversions/ (choosing the linux 64-bit PPAP .tar.gz version) and extracted it to /usr/lib64/chromium-browser/PepperFlash/.



            This probably won't be a direct fix for you since chrome should come with PepperFlash on its own, but maybe it will help you find a solution (I would just have commented, but do not have enough reputation).






            share|improve this answer































              1














              OK, I had this problem with Chrome on a windows machine. Amazon music would not play. Things looked like the song was continually loading, but never starting. I turned off ALL of my extensions on Chrome. (three dot icon on rt of menu bar, pick settings...three line icon on left w/ Settings...pick extensions. Then slide the little button for each extension to the left to turn it off but not remove it) Restart Chrome and try Amazon Prime Music again. Mine then worked fine. I turned the extensions back on until I found the one causing the problem. For me it was "Disable HTML5 autoplay".






              share|improve this answer
























              • Don't have enough rep on AskUbuntu to add to Bill Anderson's answer but I'd been fighting the same problem in Firefox 52 ESR in Linux 4.9 and my workaround was to use an User Agent switching add-on to impersonate a Mac. I changed media.autoplay.enabled to true (which is the default value) and media.block-autoplay-until-in-foreground to true to keep some amount of autoplay prevention and now Amazon Music works as expected. Thanks Bill!

                – MattD
                Sep 27 '18 at 19:59











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              3 Answers
              3






              active

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              3 Answers
              3






              active

              oldest

              votes









              active

              oldest

              votes






              active

              oldest

              votes









              2














              I also had the same problem until I found a little notification on the right side of the URL bar that plugins were blocked. Just tell it to execute all plugins and it should work. It's annoying, but I think better than installing another flash plugin version.






              share|improve this answer




























                2














                I also had the same problem until I found a little notification on the right side of the URL bar that plugins were blocked. Just tell it to execute all plugins and it should work. It's annoying, but I think better than installing another flash plugin version.






                share|improve this answer


























                  2












                  2








                  2







                  I also had the same problem until I found a little notification on the right side of the URL bar that plugins were blocked. Just tell it to execute all plugins and it should work. It's annoying, but I think better than installing another flash plugin version.






                  share|improve this answer













                  I also had the same problem until I found a little notification on the right side of the URL bar that plugins were blocked. Just tell it to execute all plugins and it should work. It's annoying, but I think better than installing another flash plugin version.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered Nov 17 '17 at 11:15









                  sginzelsginzel

                  1212




                  1212

























                      1














                      I had the same problem you describe with chromium on Fedora and it started working for me once I had downloaded PepperFlash from https://get.adobe.com/flashplayer/otherversions/ (choosing the linux 64-bit PPAP .tar.gz version) and extracted it to /usr/lib64/chromium-browser/PepperFlash/.



                      This probably won't be a direct fix for you since chrome should come with PepperFlash on its own, but maybe it will help you find a solution (I would just have commented, but do not have enough reputation).






                      share|improve this answer




























                        1














                        I had the same problem you describe with chromium on Fedora and it started working for me once I had downloaded PepperFlash from https://get.adobe.com/flashplayer/otherversions/ (choosing the linux 64-bit PPAP .tar.gz version) and extracted it to /usr/lib64/chromium-browser/PepperFlash/.



                        This probably won't be a direct fix for you since chrome should come with PepperFlash on its own, but maybe it will help you find a solution (I would just have commented, but do not have enough reputation).






                        share|improve this answer


























                          1












                          1








                          1







                          I had the same problem you describe with chromium on Fedora and it started working for me once I had downloaded PepperFlash from https://get.adobe.com/flashplayer/otherversions/ (choosing the linux 64-bit PPAP .tar.gz version) and extracted it to /usr/lib64/chromium-browser/PepperFlash/.



                          This probably won't be a direct fix for you since chrome should come with PepperFlash on its own, but maybe it will help you find a solution (I would just have commented, but do not have enough reputation).






                          share|improve this answer













                          I had the same problem you describe with chromium on Fedora and it started working for me once I had downloaded PepperFlash from https://get.adobe.com/flashplayer/otherversions/ (choosing the linux 64-bit PPAP .tar.gz version) and extracted it to /usr/lib64/chromium-browser/PepperFlash/.



                          This probably won't be a direct fix for you since chrome should come with PepperFlash on its own, but maybe it will help you find a solution (I would just have commented, but do not have enough reputation).







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered Sep 3 '17 at 17:34









                          DaidalosDaidalos

                          111




                          111























                              1














                              OK, I had this problem with Chrome on a windows machine. Amazon music would not play. Things looked like the song was continually loading, but never starting. I turned off ALL of my extensions on Chrome. (three dot icon on rt of menu bar, pick settings...three line icon on left w/ Settings...pick extensions. Then slide the little button for each extension to the left to turn it off but not remove it) Restart Chrome and try Amazon Prime Music again. Mine then worked fine. I turned the extensions back on until I found the one causing the problem. For me it was "Disable HTML5 autoplay".






                              share|improve this answer
























                              • Don't have enough rep on AskUbuntu to add to Bill Anderson's answer but I'd been fighting the same problem in Firefox 52 ESR in Linux 4.9 and my workaround was to use an User Agent switching add-on to impersonate a Mac. I changed media.autoplay.enabled to true (which is the default value) and media.block-autoplay-until-in-foreground to true to keep some amount of autoplay prevention and now Amazon Music works as expected. Thanks Bill!

                                – MattD
                                Sep 27 '18 at 19:59
















                              1














                              OK, I had this problem with Chrome on a windows machine. Amazon music would not play. Things looked like the song was continually loading, but never starting. I turned off ALL of my extensions on Chrome. (three dot icon on rt of menu bar, pick settings...three line icon on left w/ Settings...pick extensions. Then slide the little button for each extension to the left to turn it off but not remove it) Restart Chrome and try Amazon Prime Music again. Mine then worked fine. I turned the extensions back on until I found the one causing the problem. For me it was "Disable HTML5 autoplay".






                              share|improve this answer
























                              • Don't have enough rep on AskUbuntu to add to Bill Anderson's answer but I'd been fighting the same problem in Firefox 52 ESR in Linux 4.9 and my workaround was to use an User Agent switching add-on to impersonate a Mac. I changed media.autoplay.enabled to true (which is the default value) and media.block-autoplay-until-in-foreground to true to keep some amount of autoplay prevention and now Amazon Music works as expected. Thanks Bill!

                                – MattD
                                Sep 27 '18 at 19:59














                              1












                              1








                              1







                              OK, I had this problem with Chrome on a windows machine. Amazon music would not play. Things looked like the song was continually loading, but never starting. I turned off ALL of my extensions on Chrome. (three dot icon on rt of menu bar, pick settings...three line icon on left w/ Settings...pick extensions. Then slide the little button for each extension to the left to turn it off but not remove it) Restart Chrome and try Amazon Prime Music again. Mine then worked fine. I turned the extensions back on until I found the one causing the problem. For me it was "Disable HTML5 autoplay".






                              share|improve this answer













                              OK, I had this problem with Chrome on a windows machine. Amazon music would not play. Things looked like the song was continually loading, but never starting. I turned off ALL of my extensions on Chrome. (three dot icon on rt of menu bar, pick settings...three line icon on left w/ Settings...pick extensions. Then slide the little button for each extension to the left to turn it off but not remove it) Restart Chrome and try Amazon Prime Music again. Mine then worked fine. I turned the extensions back on until I found the one causing the problem. For me it was "Disable HTML5 autoplay".







                              share|improve this answer












                              share|improve this answer



                              share|improve this answer










                              answered Jul 27 '18 at 13:23









                              Bill AndersonBill Anderson

                              111




                              111













                              • Don't have enough rep on AskUbuntu to add to Bill Anderson's answer but I'd been fighting the same problem in Firefox 52 ESR in Linux 4.9 and my workaround was to use an User Agent switching add-on to impersonate a Mac. I changed media.autoplay.enabled to true (which is the default value) and media.block-autoplay-until-in-foreground to true to keep some amount of autoplay prevention and now Amazon Music works as expected. Thanks Bill!

                                – MattD
                                Sep 27 '18 at 19:59



















                              • Don't have enough rep on AskUbuntu to add to Bill Anderson's answer but I'd been fighting the same problem in Firefox 52 ESR in Linux 4.9 and my workaround was to use an User Agent switching add-on to impersonate a Mac. I changed media.autoplay.enabled to true (which is the default value) and media.block-autoplay-until-in-foreground to true to keep some amount of autoplay prevention and now Amazon Music works as expected. Thanks Bill!

                                – MattD
                                Sep 27 '18 at 19:59

















                              Don't have enough rep on AskUbuntu to add to Bill Anderson's answer but I'd been fighting the same problem in Firefox 52 ESR in Linux 4.9 and my workaround was to use an User Agent switching add-on to impersonate a Mac. I changed media.autoplay.enabled to true (which is the default value) and media.block-autoplay-until-in-foreground to true to keep some amount of autoplay prevention and now Amazon Music works as expected. Thanks Bill!

                              – MattD
                              Sep 27 '18 at 19:59





                              Don't have enough rep on AskUbuntu to add to Bill Anderson's answer but I'd been fighting the same problem in Firefox 52 ESR in Linux 4.9 and my workaround was to use an User Agent switching add-on to impersonate a Mac. I changed media.autoplay.enabled to true (which is the default value) and media.block-autoplay-until-in-foreground to true to keep some amount of autoplay prevention and now Amazon Music works as expected. Thanks Bill!

                              – MattD
                              Sep 27 '18 at 19:59


















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